Sleekplan vs UserJot
Sleekplan
sleekplan.com
UserJot
userjot.comSide by side
| Figure | Sleekplan | UserJot |
|---|---|---|
| Price from | $13/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Customer Feedback Software | 8.8 (#5) | 8.7 (#8) |
| Spec score · Product Management Software | 8.7 (#6) | 8.7 (#7) |
| Spec score · Product Roadmap Software | 8.7 (#5) | 8.6 (#6) |
| Spec score · User Feedback Tools | 8.9 (#5) | 8.7 (#7) |
| Changelog | The changelog publishes release notes with reactions, embeds and an in-app widget, and can notify people who requested a shipped item. | UserJot can draft changelog posts from completed requests, link posts to those requests and notify voters automatically. |
| Current availability | The status page showed all systems operational; its displayed 30-day uptime was 99.585% for the main site and 100% for dashboard, API, widget, website, iframe and Sleek Intelligence components. | UserJot's status page reports API and frontend uptime of 99.931% and media uptime of 100%. |
| Headquarters | Munich, Germany | Shayan Taslim's LinkedIn profile lists Gaithersburg, Maryland, United States. |
| Rating on G2 | 4.7 out of 5 from 30 reviews. | 5.0 out of 5 from 1 review |
| Rating on GetApp | 5.0 out of 5 from 22 reviews. | 0.0 out of 5 from 0 reviews |
| Roadmap | The roadmap lets teams drag, prioritize, and assign work, with public or internal sharing linked to feedback. | Requests marked Planned or In Progress automatically appear in corresponding public roadmap columns. |
| Security controls | Sleekplan states GDPR compliance, encrypted passwords, optional two-factor authentication, TLS with 2,048-bit keys, monitored employee access, backups, failover and 24x7 monitoring. | UserJot says it encrypts transmission, uses backups and redundancies, runs CAPTCHA protection and keeps primary infrastructure in the United States. |
| Support | The pricing comparison lists email and live-chat support, and the Enterprise plan adds custom contracts and multi-workspace organization support. | The site lists support by email at [email protected]. |
| What it does | Sleekplan gathers customer feedback from multiple channels, groups themes with AI and connects shipped work to changelog announcements. | UserJot combines customer feedback collection, voting boards, roadmaps, changelogs, live chat and product communication for SaaS teams. |
| Widget | The feedback widget is installed with a JavaScript snippet and can provide feedback, roadmap, changelog, and CSAT surfaces inside an application. | Its in-app widget brings live chat, feedback, roadmap, and product updates into a customer's product. |
Plans
Sleekplan
- IndieFree
- Starter$13 a month
- Business$38 a month
- EnterprisePriced on request
In their own words
UserJot
UserJot brings feedback management and customer support tools together for web and API use. Teams can collect requests on feedback boards, publish a roadmap and changelog, and place a widget inside their product with feedback, updates, and live chat. Juno answers from a team’s docs and website, then passes unresolved conversations to the team in the same thread; forwarded support email shares an inbox with chats. Requests, votes, statuses, roadmap items, and changelog posts are connected, so teams can update voters when work ships. Claude Code, Cursor, Codex, ChatGPT, and other MCP clients can connect, and the same actions are available through a REST API. Paid plans include Slack integration, though request creation is limited to admins and owners and notifications are read-only. The free plan is free and includes two boards and three admin roles. Starter costs $29 a month; Professional costs $59 a month. Live chat and Juno are in beta and not included in plan prices.