Slite vs Zendesk Guide
Slite
slite.com
Zendesk Guide
zendesk.comSide by side
| Figure | Slite | Zendesk Guide |
|---|---|---|
| Price from | $10/mo | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 10 |
| Spec score · Knowledge base software | 8.9 (#7) | 9.2 (#3) |
| Spec score · HR Knowledge Base Software | 8.3 (#12) | 8.5 (#10) |
| Publishing audience | both | both |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Integrations | Listed integrations include Google Drive, Slack, Linear, GitHub, Jira, Notion, Airtable, BigQuery, and document embeds such as Figma and Loom. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| SSO support | Yes | Yes |
| Version history | Yes | Yes |
Plans
Slite
- Basic$10 a month
- Pro$20 a month
- Basic$120 a year
- Pro$240 a year
- EnterprisePriced on request
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Slite
Slite is an AI knowledge base for teams, with tools for keeping shared information accurate and verified. Its Knowledge Management Panel surfaces documents that need attention and supports bulk actions; verification helps teams identify relevant information. Slite Agent searches connected tools, detects knowledge drift, drafts document changes, and routes them to a reviewer. Integrations include Google Drive, Slack, Linear, GitHub, Jira, Notion, Airtable, and BigQuery, with Figma and Loom embeds. The Basic plan includes MCP and API access; Slite describes using verified knowledge with tools such as Claude, ChatGPT, and Cursor. Basic costs $10.00 per user per month billed yearly, and Pro costs $20.00 per user per month billed yearly. Signup starts a 14-day trial of Basic and Pro features without a credit card; a subscription is required afterward, and there is no free plan. Slite says production data is hosted in the EU, protected with TLS in transit, and encrypted at rest. It does not currently offer end-to-end encryption. The company says customer data used for AI features is not used to train external models.
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.