Smart Moderation vs Superpower
Smart Moderation
smartmoderation.com
Superpower
superpower.socialSide by side
| Figure | Smart Moderation | Superpower |
|---|---|---|
| Price from | $99/mo | $199/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Social Media Moderation Software | 8.4 (#7) | 7.4 (#24) |
| Data deletion | Users may request account deletion and the privacy policy says account data is irreversibly removed after termination. | The privacy policy says users can request deletion by email and that data will be deleted within 30 days unless retention is legally required. |
| Privacy and security | The privacy policy says the company uses administrative, physical, and electronic measures designed to protect personal information from unauthorized access. | The privacy policy says Superpower takes reasonable measures to protect personal information and does not guarantee absolute security. |
| Product | Smart Moderation provides AI-assisted comment moderation for brands, agencies, and social media management tools. | Superpower handles social comments, DMs, and leads with AI moderation and replies, surfacing interactions that need a human. |
| Support | The pricing table lists online support and specifies email support under Premium (SLA) Support for Basic and Pro. | The homepage says customers get a Slack channel for support and visibility, while the pricing page lists email support for Pro and Slack support for Elite. |
Plans
Smart Moderation
- BASIC$99 a month
- PRO$249 a month
- ENTERPRISEPriced on request
In their own words
Smart Moderation
Smart Moderation provides AI-assisted comment moderation for brands, agencies, and social media management tools. Its machine-learning and language-processing systems detect offensive content, abusive language, spam, trolling, and bot attacks. Users can choose automatic removal or have comments flagged for a person to review. Comments are collected continuously, and the service says harmful comments can be removed within one minute or less of posting. Manual mode can learn from users’ decisions, while an optional keyword blacklist can identify custom terms and altered spellings or spacing. Core networks are Facebook, Instagram, and YouTube; listed integrations also include their pages, ads, comments plugin, profiles, and channels, plus API integrations and HubSpot Blogs. Plans include one profile and one user at $79/mo billed yearly for Basic, or up to three profiles and one user at $199/mo billed yearly for Pro. Enterprise pricing is custom. An iOS app is listed, and the service offers a free trial but no free plan.
Superpower
Superpower has no write-up on Specifiction yet; its figures are above.