Smart Moderation vs ToxMod
Smart Moderation
smartmoderation.comToxMod
tox.modulate.aiSide by side
| Figure | Smart Moderation | ToxMod |
|---|---|---|
| Price from | $99/mo | $5,000/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 3 | 5 |
| Spec score · Social Media Moderation Software | 8.4 (#7) | 7.6 (#19) |
| Detection | It uses machine learning and natural language processing to detect offensive content, abusive language, spam, trolling, and bot attacks. | The product page says ToxMod supports extremist language detection and user report correlation. |
| Founded | The maker's company page says work began in 2014 after two engineers started research and development. | 2017 |
| Headquarters | San Francisco, California, United States | Boston, Massachusetts, United States |
| Product | Smart Moderation provides AI-assisted comment moderation for brands, agencies, and social media management tools. | ToxMod is a proactive, voice-native moderation solution for games that helps studios uncover toxicity and moderate voice chat in real time. |
| Support | The pricing table lists online support and specifies email support under Premium (SLA) Support for Basic and Pro. | The pricing page lists data insight support as available on Starter, Epic, and Legendary, and lists single-tenant support for Custom. |
Plans
Smart Moderation
- BASIC$99 a month
- PRO$249 a month
- ENTERPRISEPriced on request
ToxMod
- Epic$5,000 a month
- Legendary$10,000 a month
- Mythic$20,000 a month
- CustomPriced on request
- StarterPrice not published
In their own words
Smart Moderation
Smart Moderation provides AI-assisted comment moderation for brands, agencies, and social media management tools. Its machine-learning and language-processing systems detect offensive content, abusive language, spam, trolling, and bot attacks. Users can choose automatic removal or have comments flagged for a person to review. Comments are collected continuously, and the service says harmful comments can be removed within one minute or less of posting. Manual mode can learn from users’ decisions, while an optional keyword blacklist can identify custom terms and altered spellings or spacing. Core networks are Facebook, Instagram, and YouTube; listed integrations also include their pages, ads, comments plugin, profiles, and channels, plus API integrations and HubSpot Blogs. Plans include one profile and one user at $79/mo billed yearly for Basic, or up to three profiles and one user at $199/mo billed yearly for Pro. Enterprise pricing is custom. An iOS app is listed, and the service offers a free trial but no free plan.
ToxMod
ToxMod is a voice-chat moderation system for game studios. It analyzes voice conversations in real time, assessing tone, context, and perceived intention with machine learning and AI, then sends harmful language and severe toxicity to moderators. Listed detection capabilities include extremist language and correlation with user reports. It supports eighteen languages, proximity voice chat, all VoIP providers including Vivox, and every gaming platform, including Nintendo Switch. Studios can use its server-side SDK to copy mono-channel Opus packets from player audio streams and upload Ogg Opus files for analysis; prioritized results appear in a web console. Precompiled server libraries are listed for x86_64 Windows 10, macOS 10.15 and later, and Linux. Modulate says its AWS Virtual Private Cloud services encrypt traffic and stored data, delete live-operations data by default after 35 days, and do not generate or store voiceprints. A free plan is listed; paid plans start at $5,000 per month. Epic costs $5,000 monthly and includes 50,000 voice hours and all scoring categories. Integration is described as taking less than a day.