Smart Service vs Workiz
Smart Service
smartservice.com
Workiz
workiz.comSide by side
| Figure | Smart Service | Workiz |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Field Service Management Software | 8.8 (#10) | 8.7 (#16) |
| Spec score · Carpet Cleaning Software | 8.3 (#10) | 8.0 (#19) |
| Spec score · Appliance Repair Software | 8.2 (#13) | 7.9 (#21) |
| Spec score · Pressure Washing Software | 8.3 (#15) | 8.0 (#20) |
| Company legal name | Crunchbase lists the legal entity as My Service Depot, LLC, an active privately held company founded by Skip Stringfield. | Crunchbase lists the legal name as Workiz Inc. |
| Customer portal | Yes | Yes |
| Founded | 1992 | 2015 |
| Free plan | No | No |
| Headquarters | Dublin, Ohio, United States | San Diego, California, United States |
| Integrations | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. | Listed integrations include QuickBooks, Reserve with Google, Google Calendar, Yelp, Thumbtack, Angi, Linxup, Zapier, CompanyCam, JB Warranties, Sunbit, Wisetack, Dispatch.me, NiceJob, SearchKings, Nexa, Mailchimp and AnswerConnect. |
| Invoicing and payments | Yes | Yes |
| Mobile app | iFleet runs on iPhone, iPad and Android and supports offline work, notes, photos, signatures, equipment records, forms, navigation and payments. | The mobile app gives technicians job details, customer records, service history, schedules, call history and timesheets, including limited-connectivity use. |
| Mobile platforms | both | both |
| Offline mode | Yes | Yes |
| Rating on Capterra | 4.3 out of 5 from 269 reviews | 4.4 out of 5 from 218 reviews. |
| Rating on G2 | 4.3 out of 5 from 13 reviews | 4.7 out of 5 from 244 reviews, based on the displayed star-count distribution. |
| Rating on GetApp | 4.3 out of 5 from 269 reviews | 4.4 out of 5 from 218 reviews. |
| Rating on Software Advice | 4.3 out of 5 from 269 reviews | 4.4 out of 5 from 218 reviews. |
Plans
Smart Service
- Standard SubscriptionPrice not published
- Enterprise SubscriptionPrice not published
- Purchase OptionPrice not published
- Standard Subscription (Cloud or Desktop)$129.99 a month
In their own words
Smart Service
Smart Service has no write-up on Specifiction yet; its figures are above.