Smile.io vs Thanx
Smile.io
smile.io
Thanx
thanx.comSide by side
| Figure | Smile.io | Thanx |
|---|---|---|
| Price from | $15/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 1 |
| Spec score · Customer Loyalty Software | 7.7 (#10) | 6.9 (#22) |
| Spec score · Loyalty Program Software | 7.7 (#18) | 6.9 (#33) |
| Integrations | The integrations directory lists tools including Klaviyo, Gorgias, Judge.me, Recharge, Tapcart, and Shopify POS. | Thanx says it has more than 60 pre-built integrations across POS, ordering, kiosk, feedback, CDP, and marketing platforms. |
| Product | Smile describes itself as a loyalty platform for Shopify brands. | Thanx is an integrated guest engagement platform built to help restaurant marketers drive visit frequency profitably. |
| Security | Smile’s site states that it is SOC 2 Type II compliant. | Thanx states that it is SOC 2 Type 2 compliant and a PCI DSS Level 1 Service Provider. |
| Support | The Plus plan includes priority support, and its pricing comparison lists live chat with a loyalty expert among its support features. | Thanx says its platform includes dedicated developer support and fully managed platform, security patch, and infrastructure maintenance. |
Plans
Smile.io
- FreeFree
- Essential$15 a month
- Standard$79 a month
- Growth$199 a month
- Plus$999 a month
- EnterprisePriced on request
In their own words
Thanx
Thanx is an integrated guest-engagement platform for restaurant marketers focused on increasing visit frequency. Its loyalty tools support points, optional tiers, discounts, experiential rewards and enrollment without an app. Marketing automation provides lifecycle campaigns, AI-assisted segmentation, A/B testing and targeting across more than 400 guest attributes. Restaurants can offer branded mobile apps and web ordering with persistent login, one-click reorder and integrated loyalty. Thanx lists more than 60 pre-built integrations spanning POS, ordering, kiosks, feedback, customer-data and marketing systems, including Toast, Square, Qu, Olo and Deliverect. Data access includes dashboards, nightly SFTP exports, data-warehouse synchronization and APIs for technology partners. The company states SOC 2 Type 2 compliance, PCI DSS Level 1 Service Provider status and uptime above 99.95%. Dedicated developer support and managed maintenance are included. Pricing is by quote for USA and Canada companies.