Smile.io

Spec sheet

Product

Smile describes itself as a loyalty platform for Shopify brands.Read 30 Sep 2026 · smile.io

Integrations

The integrations directory lists tools including Klaviyo, Gorgias, Judge.me, Recharge, Tapcart, and Shopify POS.Read 30 Sep 2026 · smile.io

Security

Smile’s site states that it is SOC 2 Type II compliant.Read 30 Sep 2026 · smile.io

Support

The Plus plan includes priority support, and its pricing comparison lists live chat with a loyalty expert among its support features.Read 30 Sep 2026 · smile.io

Founded

2012Read 23 Sep 2026 · smile.io

Enterprise limits

The pricing page lists unlimited monthly orders and custom API rate limits for Enterprise.Read 30 Sep 2026 · smile.io

Intended customers

The site presents Smile as a loyalty platform for Shopify brands, from new stores to enterprise retailers.Read 30 Sep 2026 · smile.io

Points

Customers can earn points for purchases, account signup, birthdays, product reviews, social follows, and referrals.Read 30 Sep 2026 · smile.io

Promotions

Its promotions engine supports time-bound bonus points and point multipliers.Read 30 Sep 2026 · smile.io

Referrals

Smile creates unique referral links and supports rewards for both the advocate and the referred customer.Read 30 Sep 2026 · smile.io

Rewards

Points can be redeemed for percentage or fixed discounts, free shipping, free or exclusive products, and custom rewards.Read 30 Sep 2026 · smile.io

Storefront support

Smile says it supports headless storefronts and single-page applications, including Shopify Hydrogen, through a JavaScript SDK or prebuilt UI.Read 30 Sep 2026 · smile.io

VIP and loyalty hub

The Loyalty Hub lets customers track points, claim rewards, and view loyalty status.Read 30 Sep 2026 · smile.io

Plans and prices

Every Smile.io plan and price →

Where Specifiction places it

• Rewards and Incentives Software#7 of 237.7
• Customer Loyalty Software#10 of 287.7
• Loyalty Program Software#18 of 397.7
• Customer Retention Software#15 of 227.6