SnapCall vs TrueConf
SnapCall
snapcall.io
TrueConf
trueconf.comSide by side
| Figure | SnapCall | TrueConf |
|---|---|---|
| Price from | $499/mo | $0.83/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 3 |
| Spec score · Video conferencing apps | 7.5 (#32) | 8.9 (#7) |
| Spec score · Video Conferencing Software | 7.6 (#30) | 8.4 (#14) |
| Free plan | No | Yes |
| Integrations | The integrations page lists Zendesk, Salesforce, LiveChat, Intercom, Kustomer, ServiceNow, Cal, Jumio, Resistant AI, Poly AI, and Zapier. | The product lists Active Directory and LDAP, SSO, SIP/H.323 systems, corporate calendars, APIs, and SDKs among its integrations. |
| Max participants | 4 | 2000 |
| Supported platforms | web,chrome_extension | web,Windows,macOS,Linux,iOS,Android |
| Product | SnapCall describes itself as a Visual AI platform that analyzes customer visuals and triggers actions in support tools. | TrueConf Server combines video meetings, messaging, webinars, and remote collaboration in a self-hosted platform. |
| Meeting recording | Yes | Yes |
| Screen sharing | Yes | Yes |
| Security | SnapCall says it complies with SOC 2 and HIPAA standards and processes and stores customer data according to European privacy regulations. | The maker describes the self-hosted model as keeping communications within the organization's private network and lists MFA, trusted zones, and DLP integration for Enterprise. |
| Support | The pricing page lists chat support, priority support, 24/7 real-time Slack Connect, dedicated onboarding, and a dedicated customer success manager. | TrueConf lists basic, extended, and full support packages, which differ in ticket response time and the issues they cover. |
Plans
SnapCall
- Light$499 a month
- Core$999 a month
- Scale$1,999 a month
- CorePriced on request
- LightPriced on request
- SCALEPriced on request
TrueConf
- TrueConf Server FreeFree
- TrueConf Server$10 a year
- TrueConf EnterprisePriced on request
In their own words
TrueConf
TrueConf Server combines video meetings, messaging, webinars, and remote collaboration in a self-hosted platform. Organizations can run it on premises inside a corporate network, including without an internet connection. Eligible licenses support conferences with up to 2,000 participants; the perpetual Free edition allows up to 10 participants, 1,000 messaging users, one guest connection, and one SIP/H.323 connection. Collaboration tools include chats, file and content sharing, recording, polls, reactions, and conference scheduling. Listed integrations include Active Directory and LDAP, SSO, SIP/H.323 systems, corporate calendars, APIs, and SDKs. The service can connect to SIP PBXs so users can call PBX subscribers from its client applications. Described AI features include noise reduction, background blurring or replacement, and meeting transcription and summaries. TrueConf lists MFA and trusted zones, as well as DLP integration for Enterprise. The free plan is perpetual; the paid TrueConf Server plan is $10 per user per year. Basic, extended, and full support packages vary in response times and coverage; basic support excludes assistance with AD/LDAP integration, the API, and port configuration. Client platforms include web, Windows, macOS, Linux, iOS, and Android.