SOCi Reputation Management vs Yext Listings
SOCi Reputation Management
soci.ai
Yext Listings
yext.comSide by side
| Figure | SOCi Reputation Management | Yext Listings |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Multi-Location Marketing Platforms | 7.0 (#12) | 7.5 (#9) |
| Compliance | SOCi Shield applies brand and regulatory standards across social, search, and reputation, and can flag user-created content and stop publication until issues are resolved. | Yext's Trust Center lists SOC 2, GDPR, HIPAA, PCI DSS, and CPRA compliance areas and features security documentation. |
| Founded | 2012 | 2006 |
| Headquarters | San Diego, California, United States | New York, NY, United States |
| Purpose | Genius Reputation Agent is review management software for multi-location brands that monitors reviews, responds in the brand voice, and routes reviews needing human attention to the team. | Yext Listings creates, manages, and optimizes business listings across 200+ online directories. |
Plans
In their own words
SOCi Reputation Management
SOCi Reputation Management has no write-up on Specifiction yet; its figures are above.
Yext Listings
Yext Listings creates, manages, and optimizes business listings across more than 200 online directories. It sends verified brand data directly to publishers and LLMs, and updates are designed to go live instantly. Businesses can manage more than 50 listing fields, including categories, keywords, FAQs, and photos, for platforms such as Google, Apple Maps, Yelp, ChatGPT, and Gemini. Listings Verifier checks publisher data for errors, duplicates, and overwrites, while the Action Center identifies accuracy gaps and pushes fixes. Analytics report impressions, clicks, calls, and directions by publisher or location. The product also lets teams compare how their brand is cited in AI answers with local competitors. Yext says it manages more than 12 million locations and supports instant updates across languages and regions for businesses with more than 10,000 locations. Tools cover restaurant menus, retail product availability, and healthcare details. Enterprise workflows include role-based approvals, audit trails, and encryption safeguards. Yext Listings is paid, with pricing available on request; there is no free plan.