Spendgo vs Welcome Back

Spendgo provides loyalty programs for businesses serving customers in stores, on mobile, and online. Merchants can build rewards around visits, points, surprise-and-delight offers, paying with points, or banking points. Members can participate across business touchpoints using passwordless sign-in with a phone number. Customer experiences may include kiosks, customer displays, mobile apps, mobile wallets, web portals, and contactless table-side ordering or payments. Spendgo Messaging supports email, text, and push notifications. Loyalty and digital receipt services use transaction data for insights, third-party connections, incentives, and digital receipts. The service describes POS and online/mobile integrations, along with APIs for commerce, customer experience, marketing, and reporting applications. Some online and mobile integrations may require extra professional services; quoted work is billed monthly based on time and materials, and fixed costs may apply. Spendgo lists Android, iOS, web, and API platforms. It is a paid service with pricing on request. Its service description specifies business-hours email IT support, member-support escalations by webform and email, and a dedicated customer success manager for loyalty and digital receipt services.

Welcome Back is a platform for restaurants and cafés that combines sales, loyalty and marketing, and is designed to work alongside an existing POS. Customers can save a points card to Apple Wallet or Google Pay from a QR code without installing an app. Marketing tools include wallet notifications, email campaigns, guest-history segments and automated welcome, win-back and birthday campaigns. Guests can scan a QR code to view a digital menu and send orders to the team. Its conversational AI POS supports taking payments, managing menus and checking sales from a phone or tablet, without special hardware. Team tools include roles, permissions, per-person sales visibility and management of multiple locations in one account. The company lists availability in Chile, Mexico, Colombia, Argentina, Peru and Spain, and says onboarding takes less than 48 hours. Start is $59 a month, Grow is $89 a month and Pro is $129 a month; each adds 19 USD per month for each additional location. Essential is 99,990 CLP a month, billed plus VAT.