Splynx vs Symphony Billing
Splynx
splynx.com
Symphony Billing
symphonybilling.comSide by side
| Figure | Splynx | Symphony Billing |
|---|---|---|
| Price from | $80/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 12 | 1 |
| Spec score · Telecom Billing Software | 8.6 (#5) | 6.9 (#29) |
| Billing | The platform automates recurring and prepaid billing, prorating, cancellations, discounts, fees, refunds, invoices and multiple payment channels. | The platform supports quoting, rating, invoicing, payments, real-time charging and mediation, partner settlements, taxation, and commissions. |
| Company history | A Splynx 6.0 announcement says the ISP framework started 10 years ago; the opened official pages do not state a founding year. | IntegraTouch, the developer of the Symphony OSS/BSS suite, says it has delivered IT professional services since 2002. |
| Integrations | Public integrations include WhatsApp, Zoho Books, QuickBooks, Xero, NetSuite, PayPal, GoCardless, Authorize.net, Braintree, M-Pesa, Mailjet, Huawei GPON and Whalebone. | Named integrations include Avalara and CSI Longwood for tax calculation, Intrado for e911, Authorize.net, CenPOS, Stripe and Plaid for payments, and USPS address validation. |
| Security | The vendor states that client data can be transferred through encrypted OVPN tunnels and stored in encrypted form in on-premise deployments. | Security features include role-based access controls, real-time visibility and audit trails, granular permissions, and approval workflows. |
| Security controls | Splynx's 6.0 MCP integration uses existing Splynx permissions and logs and flags every AI-initiated action. | The security page describes role-based access controls, audit trails, approval workflows, and dashboards for monitoring access, system activity, billing changes, and operational risk. |
| Support | Subscription support includes technical help, frequent software updates, and up to two ticket answers per day per end user; the pricing page lists weekday and weekend support hours. | The maker describes dedicated support and advertises managed operations centers running 24/7/365. |
Plans
Splynx
- Whalebone Peacemaker Security & Management$80 a month
- ACS 1000 devices$100 a month
- Splynx ACS 1000 devices$100 a month
- Whalebone Peacemaker with Content Filtering$160 a month
- Splynx ACS 2000 devices$200 a month
- Entry license (up to 400 active subscribers)$255 a month
- Splynx ACS 3000 devices$300 a month
- Splynx ACS 4000 devices$400 a month
- Splynx ACS 5000 devices$500 a month
- ACS 10000 devices$1,000 a month
In their own words
Splynx
Splynx is an ISP management platform that brings billing, network operations, CRM, ticketing, field services, and inventory into one system. Its billing supports recurring and prepaid charges, payment channels, fees, taxes, accounting integrations, and VoIP billing. Network tools include IPv4 and IPv6 address management, RADIUS authentication and speed limits, SNMP/PING/SSH monitoring and backups, and TR-069 provisioning. Splynx says it is compatible with hardware or software managed through RADIUS, SNMP, API, TR-069, or SSH. Deployment defaults to cloud installation, with on-premise installation also possible. The entry-level licence covers up to 400 subscribers, with licence calculations in intervals of 100; customers with more than four active services can count as additional subscribers. A 15-day free trial requires no credit card and includes billing, RADIUS, CRM, and field service modules. Subscription support includes technical help, updates, and up to two ticket answers per day per end user. The product is aimed at small to medium-sized companies.
Symphony Billing
Symphony Billing has no write-up on Specifiction yet; its figures are above.