Spoki vs Wachamp
Spoki
spoki.comWachamp
wachamp.comSide by side
| Figure | Spoki | Wachamp |
|---|---|---|
| Price from | €39/mo | ₹1,272/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · WhatsApp Marketing Software | 8.9 (#10) | 7.6 (#30) |
| API | Spoki's support documentation says users can request an API key from the platform's Integrations menu. | Wachamp says it supports REST API endpoints and webhooks, with the plan limit varying by subscription tier. |
| Integrations | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. | The pricing page lists native guided connectors for Zapier, Pabbly, Make, n8n, WooCommerce, and Shopify. |
| Product | Spoki is a Customer Engagement Management platform that brings marketing, sales, and support into a shared conversation thread. | Wachamp combines WhatsApp CRM, a shared inbox, campaigns, workflow automation, and AI agents in one workspace. |
| Support | GetApp lists email/help-desk, phone, chat, FAQ/forum, knowledge-base, webinar, video and live-online support options. | The pricing page says every plan includes support for setup, channels, and workflow usage; Pro lists priority support and Enterprise lists dedicated support. |
Plans
In their own words
Spoki
Spoki is a customer engagement platform that brings marketing, sales, and support into shared conversations. It connects with customers through WhatsApp, voice, SMS, and email, with automation for support, marketing, sales, and lead qualification. Its AI evaluates intent, urgency, and sentiment to decide whether to answer, escalate, or wait. The platform lists integrations including Shopify, WooCommerce, HubSpot, Salesforce, and Zapier; users can request an API key in its Integrations menu. Spoki runs as a browser-based web app on desktop or mobile, though the company says there is no Spoki mobile app. A free plan includes live chat, ticketing, unlimited operators, and automations, but excludes AI and several sales and campaign features. Paid plans are Service at €39 a month, Marketing at €79 a month, and Sales at €119 a month; WhatsApp fees are billed separately by Meta on those plans. Spoki says data is hosted in the European Economic Area and encrypted in transit and at rest. The free trial does not require a credit card.