Spoki vs WANotifier
Spoki
spoki.com
WANotifier
wanotifier.comSide by side
| Figure | Spoki | WANotifier |
|---|---|---|
| Price from | €39/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · WhatsApp Marketing Software | 8.9 (#10) | 7.7 (#25) |
| API | Spoki's support documentation says users can request an API key from the platform's Integrations menu. | The pricing comparison lists Contacts API, Notifications API, Messaging API, and webhooks, with plan-dependent API access and request limits. |
| Automation | The platform can automate customer support, marketing, sales, and lead qualification with AI agents. | Its listed automation features include automated journeys, drip campaigns, chatbots, and transactional notifications. |
| Founded | 2021 | 2022 |
| Headquarters | San Vito dei Normanni, Italy | Dover, Delaware, USA |
| Integrations | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. | The integrations page lists WooCommerce, WordPress, Gravity Forms, Zapier, Make, Pabbly, n8n, and Integrately. |
| Product | Spoki is a Customer Engagement Management platform that brings marketing, sales, and support into a shared conversation thread. | WANotifier describes itself as a customer lifecycle marketing and automation platform for WhatsApp. |
| Security | Spoki's privacy policy states that personal data is encrypted in transit using TLS/SSL and at rest using AES-256 or equivalent. | The privacy policy lists encryption in transit and at rest, role-based access control, multi-factor authentication, logging and monitoring, secure development practices, and periodic security testing. |
| Support | GetApp lists email/help-desk, phone, chat, FAQ/forum, knowledge-base, webinar, video and live-online support options. | The pricing comparison lists standard chat and email support and priority chat, email, and call support, alongside WhatsApp API onboarding help. |
Plans
WANotifier
- AdvancedPrice not published
- EssentialsPrice not published
- PremiumPrice not published
In their own words
Spoki
Spoki is a customer engagement platform that brings marketing, sales, and support into shared conversations. It connects with customers through WhatsApp, voice, SMS, and email, with automation for support, marketing, sales, and lead qualification. Its AI evaluates intent, urgency, and sentiment to decide whether to answer, escalate, or wait. The platform lists integrations including Shopify, WooCommerce, HubSpot, Salesforce, and Zapier; users can request an API key in its Integrations menu. Spoki runs as a browser-based web app on desktop or mobile, though the company says there is no Spoki mobile app. A free plan includes live chat, ticketing, unlimited operators, and automations, but excludes AI and several sales and campaign features. Paid plans are Service at €39 a month, Marketing at €79 a month, and Sales at €119 a month; WhatsApp fees are billed separately by Meta on those plans. Spoki says data is hosted in the European Economic Area and encrypted in transit and at rest. The free trial does not require a credit card.
WANotifier
WANotifier has no write-up on Specifiction yet; its figures are above.