Spoki vs WhatsMitra
Spoki
spoki.comWhatsMitra
profiterasoft.comSide by side
| Figure | Spoki | WhatsMitra |
|---|---|---|
| Price from | €39/mo | ₹999/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · WhatsApp Marketing Software | 8.9 (#10) | 7.4 (#39) |
| Audience | Spoki says its platform serves businesses and is used by more than 4,500 businesses across over 120 countries. | The maker describes WhatsMitra as built for Indian businesses and highlights affordable pricing, Hindi support, and local expertise. |
| Automation | The platform can automate customer support, marketing, sales, and lead qualification with AI agents. | The no-code drag-and-drop chatbot builder supports FAQs, lead capture, and customer support flows. |
| Integrations | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. | The platform connects to CRMs, e-commerce platforms, and custom software through APIs and webhooks. |
| Security | Spoki's privacy policy states that personal data is encrypted in transit using TLS/SSL and at rest using AES-256 or equivalent. | WhatsMitra describes its access as secure and cloud-based with enterprise-grade data security. |
Plans
In their own words
Spoki
Spoki is a customer engagement platform that brings marketing, sales, and support into shared conversations. It connects with customers through WhatsApp, voice, SMS, and email, with automation for support, marketing, sales, and lead qualification. Its AI evaluates intent, urgency, and sentiment to decide whether to answer, escalate, or wait. The platform lists integrations including Shopify, WooCommerce, HubSpot, Salesforce, and Zapier; users can request an API key in its Integrations menu. Spoki runs as a browser-based web app on desktop or mobile, though the company says there is no Spoki mobile app. A free plan includes live chat, ticketing, unlimited operators, and automations, but excludes AI and several sales and campaign features. Paid plans are Service at €39 a month, Marketing at €79 a month, and Sales at €119 a month; WhatsApp fees are billed separately by Meta on those plans. Spoki says data is hosted in the European Economic Area and encrypted in transit and at rest. The free trial does not require a credit card.
WhatsMitra
WhatsMitra has no write-up on Specifiction yet; its figures are above.