Spoki vs Whinta
Spoki
spoki.comWhinta
whinta.comSide by side
| Figure | Spoki | Whinta |
|---|---|---|
| Price from | €39/mo | ₹833.25/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 5 |
| Spec score · WhatsApp Marketing Software | 8.9 (#10) | 7.9 (#24) |
| Automation | The platform can automate customer support, marketing, sales, and lead qualification with AI agents. | Its visual flow builder supports branches, conditions, and fallbacks, and the page says it is available on Pro and Growth plans. |
| Headquarters | San Vito dei Normanni, Italy | B1/358, 4th floor, B Block, Pocket 1, Sector 17, Rohini, Delhi, 110085, India |
| Integrations | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. | The features page names WooCommerce, WordPress, Zoho, Shopify, and Pabbly, plus webhooks and REST APIs. |
| Product | Spoki is a Customer Engagement Management platform that brings marketing, sales, and support into a shared conversation thread. | Whinta is an omnichannel business messaging platform for WhatsApp, voice, RCS, and API messaging. |
| Security | Spoki's privacy policy states that personal data is encrypted in transit using TLS/SSL and at rest using AES-256 or equivalent. | Whinta's privacy policy describes encrypted data transmission, role-based access controls, authentication controls, and monitoring and logging. |
| Support | GetApp lists email/help-desk, phone, chat, FAQ/forum, knowledge-base, webinar, video and live-online support options. | The contact page lists sales and central support phone numbers and says it aims to answer enquiries within 24 hours on business days. |
Plans
Whinta
- Starter₹9,999 a year
- Essential₹14,999 a year
- Pro₹24,999 a year
- Growth₹49,999 a year
- EnterprisePriced on request
In their own words
Spoki
Spoki is a customer engagement platform that brings marketing, sales, and support into shared conversations. It connects with customers through WhatsApp, voice, SMS, and email, with automation for support, marketing, sales, and lead qualification. Its AI evaluates intent, urgency, and sentiment to decide whether to answer, escalate, or wait. The platform lists integrations including Shopify, WooCommerce, HubSpot, Salesforce, and Zapier; users can request an API key in its Integrations menu. Spoki runs as a browser-based web app on desktop or mobile, though the company says there is no Spoki mobile app. A free plan includes live chat, ticketing, unlimited operators, and automations, but excludes AI and several sales and campaign features. Paid plans are Service at €39 a month, Marketing at €79 a month, and Sales at €119 a month; WhatsApp fees are billed separately by Meta on those plans. Spoki says data is hosted in the European Economic Area and encrypted in transit and at rest. The free trial does not require a credit card.