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SPECIFICTION
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SRVO vs WorkOrders

SRVO

getsrvo.ca

WorkOrders

workorders.nz

Side by side

FigureSRVOWorkOrders
Price fromC$12/mo29 NZD/mo
Free planYes—
Free trial—Yes
Open source——
WebYesYes
iOSYesYes
AndroidYes—
APIYesYes
Plans published74
Spec score · Property Maintenance Management Software8.6 (#7)7.6 (#23)
Field appThe field interface offers large touch targets, directions, photo capture, one-tap clocking and tenant contact details.The field app is available for iPhone; the maker says Android is next.
HeadquartersStratford, Ontario, CanadaWellington, New Zealand
IntegrationsQuickBooks Online is available to receive journal entries from SRVO; Zapier and Xero are listed as coming soon.The site names Gmail and other IMAP mailboxes, the WorkOrders API, and customer portals as ways to bring requests in; it says Outlook and Microsoft 365 cannot be connected by mailbox sign-in and should be forwarded to a WorkOrders address.
Security and privacyThe privacy policy says SRVO follows PIPEDA and applicable provincial privacy laws and uses HTTPS encryption in transit, encryption at rest, hashed passwords and access controls.The privacy policy says data is encrypted in transit, connected mailbox credentials are encrypted at rest, company data is isolated, and roles restrict access.
SupportThe pricing page lists community support for Maintain, email support for Plus and priority support for Pro.The maker says support is handled by a person who can change the software, and it does not offer a 24-hour call centre.
What it doesSRVO is a computerized maintenance-management system for property, facilities and field-service teams.WorkOrders turns incoming emails and attachments into work orders, assesses urgency, offers jobs to the team and emails customers as work progresses.

Plans

SRVO

  • MaintainFree
  • Two-way textingC$12 a month
  • AI phone intakeC$29 a month
  • PlusC$49 a month
  • Property Management add-onC$49 a month
  • ProC$129 a month
  • Enterprise CustomPriced on request

SRVO pricing →

WorkOrders

  • Van29 NZD a month
  • Crew79 NZD a month
  • Yard149 NZD a month
  • FleetPriced on request

WorkOrders pricing →

In their own words

SRVO

SRVO is a CMMS for organizing maintenance operations, bringing work orders, preventive maintenance, assets, inspections, vendors, and reporting into one system. Work orders can include status, priority, assignment, mentions, checklists, photos, time, parts, and an activity timeline. Recurring preventive-maintenance schedules create work orders automatically, and AI can suggest asset plans, clean up requests, estimate repair cost and severity from photos, scan receipts and nameplates, and fill asset specifications. An optional Property Management add-on covers tenants, leases, rent roll, owner statements, finance, and portals. SRVO is intended for property managers, facilities teams, field-service trades, schools, and nonprofits. It is available on Android, iOS, and web; the installable mobile app includes field tools such as directions, photo capture, and clock-in. The free Maintain plan is free and covers one site, 15 assets, and two users. Plus costs C$49 a month and Pro costs C$129 a month. QuickBooks Online can receive journal entries from SRVO; Zapier and Xero are listed as coming soon.

Visit getsrvo.ca

WorkOrders

WorkOrders has no write-up on Specifiction yet; its figures are above.

Visit workorders.nz