Starred vs SurveySensum
Starred
starred.comSurveySensum
surveysensum.comSide by side
| Figure | Starred | SurveySensum |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Customer Satisfaction Software | 6.6 (#17) | 7.7 (#9) |
| Security | Starred says it is ISO 27001 certified and describes encrypted data in transit and at rest, role-based access, and multi-factor authentication. | The homepage says the service uses encryption and access management, regular vulnerability assessments and penetration tests, and private-server backups. |
| Support | Starred describes implementation and ongoing help from a Customer Success team, live chat support, and Quarterly Business Reviews. | Starter CX lists global support with response times under two hours across North America, Europe, and Asia time zones. |
Plans
SurveySensum
- Managed CX for YouPriced on request
- Self-Driven CXPriced on request
- Starter CXPriced on request
In their own words
SurveySensum
SurveySensum has no write-up on Specifiction yet; its figures are above.