StepBeam vs Steppr
StepBeam
stepbeam.comSteppr
steppr.ioSide by side
| Figure | StepBeam | Steppr |
|---|---|---|
| Price from | $10.33/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Customer Onboarding Software | 8.5 (#5) | 7.5 (#21) |
| Spec score · Onboarding Bots | 8.7 (#5) | 7.6 (#17) |
| Spec score · Product Adoption Software | 8.6 (#6) | 7.5 (#26) |
| Analytics | Analytics include funnel analysis, cohort tracking and feature-adoption metrics. | Tour analytics report per-step reach, completion, dismissal, and drop-off using both unique-user and attempt-level rates. |
| Integrations | GetApp lists Zapier and Slack as StepBeam integrations. | Steppr supports Slack incoming webhooks, generic HTTPS webhooks, and Segment in both directions; Zapier’s Webhooks-by-Zapier can use its generic endpoint, while a native Zapier app is on the roadmap. |
| Security and privacy | StepBeam says it is GDPR compliant, stores data in the EU, does not sell personal data, and uses TLS, access controls, security reviews and secure development practices. | The privacy policy says Steppr uses encryption in transit, access controls, secret rotation, and audit logging, and does not sell personal information. |
| Support | GetApp lists email/help-desk, FAQs/forum and knowledge-base support, with documentation as a training option. | The site says customers can email [email protected] and a human will reply; Enterprise includes SLA and dedicated support. |
| Targeting | Guides can be targeted by role, plan, behavior, URL and custom attributes. | Targeting supports URL and user-trait rules, while triggers include page load, URL change, and event-based triggers on Growth and above. |
Plans
StepBeam
- FreeFree
- Growth$124 a year
- Growth$124 a month
- Business$319 a year
- Business$319 a month
Steppr
- Starter$29 a month
- Growth$99 a month
- Scale$199 a month
- EnterprisePriced on request
In their own words
StepBeam
StepBeam is a product adoption platform for building interactive in-app guidance and onboarding. Teams can create tooltips, modals, banners, hotspots, lightboxes and polls, then target them by role, plan, behavior, URL or custom attributes. Checklists and onboarding flows track progress and send reminders. In-app NPS surveys can be scheduled, with trend tracking and automated follow-ups; analytics include funnels, cohorts and feature adoption. AI translation supports more than 50 languages. Its gzipped SDK is smaller than 30KB and works with React, Vue, Angular or plain JavaScript. StepBeam provides a REST API and SDKs; requests use an API key and are limited to 1,000 per minute per key. It is available on web and through an API. There is a free plan and a 30-day trial; paid plans start at $124/mo (annual). The operator, QLTY Consulting AB, says it is GDPR-compliant, stores data in the EU and does not sell user information.