StepBeam vs Usertour
StepBeam
stepbeam.com
Usertour
usertour.ioSide by side
| Figure | StepBeam | Usertour |
|---|---|---|
| Price from | $10.33/mo | $59/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 4 |
| Spec score · Customer Onboarding Software | 8.5 (#5) | 7.2 (#28) |
| Spec score · Onboarding Bots | 8.7 (#5) | 7.2 (#23) |
| Spec score · Product Adoption Software | 8.6 (#6) | 7.2 (#31) |
| Integrations | GetApp lists Zapier and Slack as StepBeam integrations. | The pricing page lists Mixpanel, Amplitude, Heap, PostHog, Segment, Zapier, HubSpot, and webhooks as integrations. |
| Support | GetApp lists email/help-desk, FAQs/forum and knowledge-base support, with documentation as a training option. | Usertour describes itself as a lean team of developers and product designers and provides support through [email protected]. |
| Visual builder | A point-and-click builder lets non-developers create guides and checklists without engineering hand-offs. | Its visual builder lets users point at elements without code changes, then publish changes that go live in seconds. |
| What it does | StepBeam is a SaaS product-adoption platform for creating in-app guides, walkthroughs, checklists, surveys and engagement analytics. | Usertour builds in-app tours, checklists, surveys, banners, launchers, announcements, and resource centers for user onboarding and feature adoption. |
Plans
StepBeam
- FreeFree
- Growth$124 a year
- Growth$124 a month
- Business$319 a year
- Business$319 a month
Usertour
- Starter$59 a month
- Growth$119 a month
- Business$249 a month
- HobbyPrice not published
In their own words
StepBeam
StepBeam is a product adoption platform for building interactive in-app guidance and onboarding. Teams can create tooltips, modals, banners, hotspots, lightboxes and polls, then target them by role, plan, behavior, URL or custom attributes. Checklists and onboarding flows track progress and send reminders. In-app NPS surveys can be scheduled, with trend tracking and automated follow-ups; analytics include funnels, cohorts and feature adoption. AI translation supports more than 50 languages. Its gzipped SDK is smaller than 30KB and works with React, Vue, Angular or plain JavaScript. StepBeam provides a REST API and SDKs; requests use an API key and are limited to 1,000 per minute per key. It is available on web and through an API. There is a free plan and a 30-day trial; paid plans start at $124/mo (annual). The operator, QLTY Consulting AB, says it is GDPR-compliant, stores data in the EU and does not sell user information.