Sunaam vs Superchat
Sunaam
sunaam.ioSuperchat
superchat.comSide by side
| Figure | Sunaam | Superchat |
|---|---|---|
| Price from | $8.32/mo | €89/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 9 | 6 |
| Spec score · Review Management Software | 8.0 (#80) | 9.3 (#2) |
| Free plan | No | Yes |
| Headquarters | Kolkata, West Bengal, India | Berlin, Germany |
| Integrations | Sunaam works with Google Business Profile, WhatsApp, Instagram, Facebook and Google Maps. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Monitoring alerts | Yes | Yes |
| Review sources | Google Business Profile | Google,ProvenExpert,Trustpilot,and custom links |
| Support | The contact page says Sunaam replies to email inquiries within a business day, and the plans include email support, email plus chat, or a dedicated account manager. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
Plans
Sunaam
- Lite₹9.99 a month
- Standard₹19.99 a month
- Growth₹39.99 a month
- Business₹99.99 a month
- Lite$99.90 a year
- Standard$199.90 a year
- Growth$399.90 a year
- Business$999.90 a year
- AgencyPriced on request
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.