Superchat vs Trophy Jar
Superchat
superchat.comTrophy Jar
trophyjar.comSide by side
| Figure | Superchat | Trophy Jar |
|---|---|---|
| Price from | €89/mo | $9/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 6 | 4 |
| Spec score · Review Management Software | 9.3 (#2) | 7.2 (#150) |
| Free plan | Yes | No |
| Integrations | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. | The integrations page lists 13 integrations, including Stripe, QuickBooks, Xero, FreshBooks, Pipedrive, HubSpot, Clio, Jobber, Zoom, Paddle, Lemon Squeezy, and Dodo Payments. |
| Request channels | multichannel | |
| Review management | Users can combine Google, ProvenExpert, Trustpilot and other review portals, send invitations and monitor ratings centrally. | Users can approve, reject, flag, feature, or respond to collected reviews, and can set auto-publish rules. |
| Review sources | Google,ProvenExpert,Trustpilot,and custom links | |
| Support | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. | Every plan includes priority email support and onboarding assistance, and the company says it aims to respond within four business hours. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
Trophy Jar
- Launch$29 a month
- Growth$49 a month
- Launch Plan$9 a month
- Growth Plan$19 a month
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.
Trophy Jar
Trophy Jar has no write-up on Specifiction yet; its figures are above.