Superchat vs Whapier
Superchat
superchat.com
Whapier
whapier.comSide by side
| Figure | Superchat | Whapier |
|---|---|---|
| Price from | €89/mo | €49/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · WhatsApp Marketing Software | 9.0 (#7) | 7.5 (#37) |
| Headquarters | Berlin, Germany | Bucharest, Romania |
| Integrations | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. | Whapier lists native Shopify, Salesforce, and WooCommerce integrations, plus a REST API and outbound webhooks; Zapier and Make.com connect through webhook or HTTP modules. |
| Support | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. | The contact page says the team replies within one business day in the customer’s language; in-product ticket support is also available during business hours in English. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
Whapier
- Business Starter€49 a month
- Business Professional€79 a month
- Business Unlimited€109 a month
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.