Superchat vs WIDERS
Superchat
superchat.comWIDERS
widers.netSide by side
| Figure | Superchat | WIDERS |
|---|---|---|
| Price from | €89/mo | $299/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 6 |
| Spec score · WhatsApp Marketing Software | 9.0 (#7) | 8.0 (#22) |
| Free plan | Yes | No |
| Integrations | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. | The site names Salla, Zid, Odoo, Google Sheets, Zapier, API, and webhooks as integrations. |
| Support | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. | Plans include direct technical support around the clock; Business Pro adds AnyDesk support and Professional offers priority support. |
| Unified inbox | The platform brings WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS conversations into one inbox. | The platform brings WhatsApp and other customer channels into one workspace and supports assigning conversations to staff. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
WIDERS
- Business299 SAR a month
- Professional699 SAR a month
- Business$299 a month
- Business Pro$499 a month
- Professional$699 a month
- EnterprisePriced on request
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.