Superdesk vs Yotpo Reviews
Superdesk
superdesk.com
Yotpo Reviews
yotpo.comSide by side
| Figure | Superdesk | Yotpo Reviews |
|---|---|---|
| Price from | $14.99/mo | $15/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 8 |
| Spec score · Review Management Software | 8.2 (#51) | 9.3 (#1) |
| Spec score · User-Generated Content Platforms | 8.1 (#6) | 8.4 (#4) |
| API | API access is included in the Premium plan. | The pricing comparison lists REST API and webhooks access in Premium, and custom API setup in Enterprise. |
| Free plan | No | Yes |
| Integrations | The pricing page names Klaviyo and Omnisend as integrations, with Google-related review workflows and Facebook review sync on Advanced and Premium. | Supported ecommerce platforms include Shopify, Shopify Plus, Adobe Commerce/Magento, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud and custom integrations. |
| Plan limits | Starter is limited to 50 monthly orders and 500 cumulative orders, while Professional and higher have no order limit. | The pricing FAQ says Reviews & UGC has a limited free plan for up to 50 monthly orders, while the plan cards show Starter and Pro at up to 500 orders per month. |
| Review collection | It collects written, photo, and video reviews through mobile-friendly forms, automated requests, and follow-ups. | Collection supports in-mail forms, media-rich reviews and combined product-and-site review requests. |
| Review display | The platform offers storefront widgets and displays for ratings, written reviews, and customer media. | On-site review displays include customizable widgets, carousels, star ratings, review highlights, sorting, and AI summaries. |
| Security | Superdesk says it uses industry-standard encryption and reasonable physical, technical, and administrative safeguards to protect personal information. | Yotpo reports SOC 2 Type 2 and ISO/IEC 27001, 27017, 27018, and 27701 certifications and says data is encrypted in transit using TLS 1.2 or higher and at rest using AES-256 in AWS. |
| Paid from | 14.99 | 15 |
| Support | Premium includes priority support and a dedicated account manager. | Yotpo describes round-the-clock support and dedicated customer success managers, while the pricing comparison lists 24/7 technical support for Pro and Premium. |
Plans
Superdesk
- Starter$14.99 a month
- Professional$38 a month
- Advanced$78 a month
- Premium$249 a month
Yotpo Reviews
- FreeFree
- Starter$15 a month
- Pro$119 a month
- FreeFree
- Starter$89 a month
- Pro$169 a month
- EnterprisePriced on request
- PremiumPriced on request
In their own words
Yotpo Reviews
Yotpo Reviews has no write-up on Specifiction yet; its figures are above.