Survey Solutions vs SurveySensum
Survey Solutions
mysurvey.solutionsSurveySensum
surveysensum.comSide by side
| Figure | Survey Solutions | SurveySensum |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 3 |
| Spec score · Survey Software | 8.7 (#12) | 8.2 (#32) |
| Response analytics | Yes | Yes |
| API access | Yes | Yes |
| Free plan | Yes | No |
| Integrations | The platform provides REST APIs for custom dashboards, reports, external database connections, and automated quality controls; its R package covers almost all available API calls. | The pricing page lists HubSpot, Slack, and Open APIs with Starter CX, and Salesforce with Self-Driven CX. |
| Logic branching | Yes | Yes |
| Support | The maker offers searchable documentation, instructional videos, a user forum, and release notes; its support guidance directs how-to questions to the public forum. | Starter CX lists global support with response times under two hours across North America, Europe, and Asia time zones. |
Plans
SurveySensum
- Managed CX for YouPriced on request
- Self-Driven CXPriced on request
- Starter CXPriced on request
In their own words
Survey Solutions
Survey Solutions is free survey data collection software developed in the World Bank’s Data group. Its Questionnaire Designer supports multilingual forms, collaboration, online and tablet testing, compiler guidance, and formatted PDF output. Survey questions can include nested rosters, answer piping, linked or cascading questions, barcodes, pictures, audio, and external sensor data. Macros, calculated variables, lookup tables, validation, and paradata monitoring provide ways to control interview flow and check data quality. Survey modes include offline tablet interviews, browser-based surveys, phone interviews, and mixed-mode studies. GIS tools support collecting location, distance, and area data, geofencing, and offline interviewer guidance using satellite images and GPS. REST APIs support custom dashboards, reports, external database connections, and automated quality controls; its R package covers almost all API calls. Server components can be deployed on premises or in the cloud using documented Docker, AWS, Azure, and Windows Server options. The free server and tablet components are available as downloads, with no use restrictions for public or private companies. Users provide their own tablets and server hosting. Self-hosted administrators handle backups, updates, and ongoing maintenance. The software is listed for Android, API, Linux, self-hosted, web, and Windows.
SurveySensum
SurveySensum has no write-up on Specifiction yet; its figures are above.