SwaggerHub vs Zendesk Guide
SwaggerHub
swagger.io
Zendesk Guide
zendesk.comSide by side
| Figure | SwaggerHub | Zendesk Guide |
|---|---|---|
| Price from | $61.67/mo | $19/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 10 |
| Spec score · Knowledge base software | 8.4 (#48) | 9.2 (#3) |
| Publishing audience | both | both |
| Custom domain | Yes | Yes |
| Documentation | Swagger Portal generates API documentation and onboarding guides and supports branded portals with access controls. | Official documentation includes getting-started tutorials, agent and administrator guides, REST API v2 references and Apps references. |
| Headquarters | Somerville, Massachusetts, United States | San Francisco, California, United States |
| Integrations | The product page lists integrations and connections including GitHub, GitLab, Azure DevOps, AWS, Bitbucket, Gradle, and ReadyAPI. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| SSO support | Yes | Yes |
| Version history | Yes | Yes |
Plans
SwaggerHub
- FreeFree
- Team 1 User$740 a year
- Team 2 Users$1,480 a year
- Team 3 Users$2,220 a year
- Team 4 Users$2,960 a year
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
SwaggerHub
SwaggerHub provides API design, testing, documentation, and governance tools for software teams. Swagger Studio combines a visual editor with a shared API catalog for collaborative design, including work by contributors who do not code. It supports OpenAPI and AsyncAPI specifications, style guides, templates, reusable components, and centralized governance. Teams can generate mock servers to test endpoints and use contract or functional tests that integrate with CI/CD pipelines. Swagger Portal creates API documentation and onboarding guides, with branded portals and access controls. Listed integrations include GitHub, GitLab, Azure DevOps, AWS, Bitbucket, Gradle, and ReadyAPI. The product is available on the web or self-hosted, and lists role-based access, SSO, version history, and custom domains. Swagger Enterprise is described as deployable on-premise or in the cloud and includes dedicated support and account management. A free plan covers basic API design and documentation. Listed Team plans begin at $740 a year for one user, billed over 12 months; pricing is also available on request.
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.