SweetProcess vs Whale
SweetProcess
sweetprocess.com
Whale
usewhale.ioSide by side
| Figure | SweetProcess | Whale |
|---|---|---|
| Price from | $41.25/mo | $249/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Standard Operating Procedure Software | 8.0 (#8) | 8.6 (#5) |
| Spec score · SOP Software | 7.9 (#13) | 8.7 (#5) |
| AI documentation | SweetAI can automatically create policies and procedures from a document title. | Alice can draft SOPs from prompts, imported Word files, PDFs, PowerPoints, or uploaded videos. |
| API access | SweetProcess provides API and webhook access at no additional cost to all businesses. | Custom API integrations are listed as an Enterprise feature. |
| Headquarters | Germantown, Maryland, United States | Ghent, Belgium |
| Integrations | SweetProcess connects with more than 1,000 apps through its API or Zapier. | Listed integrations include Slack, Salesforce, HubSpot, Microsoft tools, Google Drive, OneDrive, BambooHR, ADP, Asana, monday.com, Zapier and Zoho. |
| Security | SweetProcess says data is encrypted in transit using SSL technology and encrypted at rest in the database. | Whale states that it is SOC 2 compliant, GDPR compliant, and HIPAA ready, with customer data encrypted at rest and in transit. |
| Support | SweetProcess provides email and phone support, including guided tours. | Whale says its customer success team offers quick answers, coaching sessions, and help migrating existing documentation. |
Plans
SweetProcess
- Monthly Plan$99 a month
- Small Team Plan$495 a year
- Yearly Plan$990 a year
In their own words
SweetProcess
SweetProcess gives growing businesses a place to document processes, procedures, and tasks. Its knowledge bases can be public or private, with search, feedback forms, and tracking. SweetAI can create policies and procedures from a document title, while documented procedures can also become assigned tasks with completion tracking. Teammates can suggest changes for managers to approve, and collaboration can happen in real time.
The service connects to more than 1,000 apps through its API or Zapier. It offers SSO through SAML or Active Directory, SCIM identity management, and two-factor authentication. SweetProcess says data is encrypted in transit using SSL and at rest in the database. Its mobile app supports completing tasks offline and syncing them when connectivity returns. Email and phone support, including guided tours, are available. SweetProcess is paid, with a 14-day trial and no free plan. The Monthly Plan is $99 a month for up to 10 users; each additional user costs $5/month. Annual plans are also listed.
Whale
Whale is an AI-powered platform for documenting procedures, organizing company knowledge, and training employees. Its Step Recorder captures clicks, video, annotated screenshots, and written instructions. Alice can draft SOPs from prompts or imported Word files, PDFs, PowerPoints, and uploaded videos. Training Flows arrange playbooks, videos, and quizzes into sequences, with assignments by role or group and completion tracking. Employees can reach documented knowledge through a browser extension, mobile access, QR code sharing, or AI chat. Listed integrations include Google Drive, OneDrive, HubSpot, Salesforce, Slack, Gmail, Zapier, and BambooHR. Whale MCP works with Claude, OpenAI, Gemini, and other MCP-compatible tools, and Whale says it is included on every plan at no extra cost. Whale states that it is SOC 2 and GDPR compliant and HIPAA ready, with customer data encrypted at rest and in transit. The free plan includes 10 members, one creator, 20 Playbook items, and 20 AI credits. Scale costs $249 a month billed yearly.