Syncro Remote Access vs Teamwork.com

Syncro Remote Access lets IT teams connect to and control managed devices for support and troubleshooting. Technicians can open a session from a support ticket or device view, and reach an endpoint over the internet without a VPN. The remote desktop feature accesses managed Windows and Mac endpoints; sessions support multi-monitor viewing, secure file transfer, and remote command prompt and registry tools. Sessions can require end-user permission or run unattended for server maintenance, and Syncro says each session is automatically logged. Splashtop remote access is included with a Syncro subscription. Syncro describes sessions as encrypted and its platform as SOC 2 Type II certified. Its cloud platform is intended for MSPs and internal IT departments, and the mobile app supports remote access on iOS and Android. Syncro lists more than 50 integrations. Pricing starts at $129/user/mo billed annually for the Core Plan, with unlimited endpoints; a 14-day trial does not require a credit card. There is no free plan. Syncro was founded in 2011 and is headquartered in Tampa, Florida.

Teamwork.com is project management software available on web, Windows, macOS, iOS, and Android. Its plans set limits for projects, users, storage, and automations, and the service lists automation rules, time tracking, and guest access. The Free plan costs nothing, billed yearly, and includes five projects, five users, and 100 automations. Basics allows 300 projects, 100 GB of storage, and 5,000 automations, with a three-user minimum. Accelerate allows 600 projects, 250 GB, and 20,000 automations, with a five-user minimum. Optimize and Enterprise both allow unlimited projects and 100,000 automations; they include 500 GB and 1,000 GB of storage respectively. Teamwork.com also lists 150 native integrations and a 14-day trial. The maker was founded in 2007 and is headquartered in Cork, Ireland. The plan allowances provide a basis for comparing capacity needs, while the Free plan has a five-user limit.