T-Mobile Scam Shield vs YouMail

T-Mobile Scam Shield provides call, text, and web protections for customers on T-Mobile’s network. Incoming calls T-Mobile identifies as likely scams can be labeled Scam Likely, helping customers decide whether to answer or block them. Scam Block can automatically block those calls and can be disabled at any time. Included anti-spam protection covers SMS and MMS, while Safe Web Browsing helps block known malicious or dangerous sites on supported devices and experiences. Calling a number on the Scam Likely list triggers an audible warning through Callback Protection. Network protections work automatically without the app; customers can manage ScamShield in T-Life, turn on Scam Block by dialing #662#, or use My T-Mobile or the T-Mobile app. ScamShield is available for Android and iOS. The free plan is free at no extra cost for T-Mobile customers with qualifying service and a capable device. ScamShield Premium is $4 a month per line and adds categorized call types sent to voicemail, reverse number lookup, and automatic voicemail transcription by text.

YouMail combines call protection, privacy tools, and visual voicemail for Android, iOS, and the web. It is intended to block robocalls and scammers and help keep a phone number private. Visual voicemail transcribes messages to text and is accessible on mobile and desktop. The Free plan costs nothing and includes 50 cloud messages, 100 voicemail-to-text transcriptions per month, and unlimited known-spammer blocking. Paid personal plans include unlimited call screening; the Free plan does not list that feature. For business use, Complete and Ultimate list virtual numbers and tools such as auto attendant, extensions, conference call recording, and business messaging. YouMail also lists voicemail notifications or transfers to Slack, Asana, Dropbox, Google Drive, and Trello. The company says it encrypts data at rest and in transit and describes vulnerability scans, code reviews, and third-party security audits and penetration tests in its development process. It works with major carriers including AT&T, T-Mobile, Verizon, Ting, and Mint.