TableMASH vs Waitwhile
TableMASH
tablemash.com
Waitwhile
waitwhile.comSide by side
| Figure | TableMASH | Waitwhile |
|---|---|---|
| Price from | $37/mo | $31/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 7 | 5 |
| Spec score · Restaurant Waitlist Software | 8.6 (#4) | 8.5 (#5) |
| API | TableMASH advertises a reservation API and an open API with webhook support for custom integrations. | Waitwhile exposes a REST API for account actions and supports event-driven webhooks for real-time updates. |
| Integrations | The site lists POS integrations including Lightspeed, Square, and Kounta, plus Google Reserve and social media booking integrations. | Native and no-code connections include Salesforce, Zapier, Slack, calendars, Google Sheets, Twilio, Zendesk, Jira, Eventbrite, Zoom and Square. |
| Support | The table management page lists 24/7 Australian-based customer support via chat, phone, and email. | The site links to a help center and lists [email protected] as its contact email. |
| What it does | TableMASH is an online reservation, table-management, waitlist and guest-operations platform for restaurants, cafés, bars and venues. | Waitwhile is a cloud platform for virtual queues, appointments, messaging and analytics that lets visitors wait remotely and track status in real time. |
Plans
TableMASH
- Free planFree
- Basic Plan$37 a month
- Basic Plan$37 a month
- Premium Plan$79 a month
- Premium Plan$79 a month
- Unlimited AI$139 a month
- Unlimited AI$139 a month
Waitwhile
- FreeFree
- FreeFree
- Starter$31 a month
- Business$55 a month
- EnterprisePriced on request
In their own words
TableMASH
TableMASH helps restaurants, cafés, bars, and other hospitality venues manage bookings, seating, and guest flow. Its customizable drag-and-drop floor plans show live table status. Guests can join a digital waitlist by QR code, website, or host check-in and receive SMS or email updates. Guest profiles can record preferences, allergies, and visit history.
Reporting covers table turnover, occupancy, peak trading hours, covers, and revenue per table. The web platform is described as mobile-friendly for tablets and phones. Listed connections include Lightspeed, Square, Kounta, Google Reserve, and social media booking integrations; TableMASH can also connect with Make.com or Zapier and offers a reservation API. The free plan allows 30 bookings per month and unlimited tables. Paid plans start at $37 a month, and a 14-day trial is available. The listed Premium Plan is $79 a month, while the Unlimited AI plan is $139 a month and includes unlimited reservations, Voice AI, advanced analytics and reporting, and an AI Agent. Plans can be paused or cancelled at any time.
Waitwhile
Waitwhile is a platform for handling walk-ins, queues and appointments across service locations. Customers can join a queue remotely or on-site by QR code, web, kiosk, NFC tag or SMS, then receive live updates and AI-powered wait estimates. Appointment tools cover reminders, confirmations, booking rules and matching people with resources. LineSync places scheduled appointments and walk-ins in a shared queue. Connections include a REST API, webhooks, no-code options and Zapier, alongside named integrations such as Slack, Salesforce, Mailchimp, Google Sheets, Outlook, Google Calendar, Twilio, Zendesk and Square POS. It runs on Android, iOS and web, and offers an API. The free plan is free and covers one location and 50 visits/month. Starter is $31 a month billed annually; Business is $55 a month billed annually. Enterprise pricing is custom. Waitwhile lists retail, luxury retail, government, education and healthcare among its industries, and describes its enterprise offering for businesses with 10 to 600 service points and multiple networks.