Tactical RMM vs Xcellerate RMM
Tactical RMM
tacticalrmm.comXcellerate RMM
rmmlabs.ioSide by side
| Figure | Tactical RMM | Xcellerate RMM |
|---|---|---|
| Price from | $50/mo | €1.25/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 10 | 5 |
| Spec score · Remote Monitoring and Management Software | 7.4 (#23) | 7.9 (#21) |
| Spec score · Remote Monitoring and Maintenance Software | 7.4 (#11) | 7.9 (#9) |
| Company | The site identifies Amidaware Inc. as the company behind Tactical RMM. | RMM Labs Ltd lists its headquarters at 25 Vitosha Blvd, 1000 Sofia, Bulgaria. |
| Headquarters | Laguna Beach, California, United States | Sofia, Bulgaria |
| Monitoring | The monitoring engine checks hardware health, running services, event logs, and custom script outputs and supports flexible alerts. | Agents collect CPU, memory, disk, network, service, and event-log metrics, and alerts can be delivered by email, push notification, webhook, or PSA ticket. |
| Remote access | Technicians can launch remote desktop sessions, use a remote shell, and manage endpoint files. | Remote access includes RustDesk-based remote desktop plus background services, terminal, and file access. |
| Security | Tactical RMM describes itself as source-available, allowing users to inspect its code, and provides role-based permissions. | The pricing page says SSO and MFA are included in the free source-available core and every Cloud plan. |
Plans
Tactical RMM
- Tier 1 Starter (self-hosted)$55 a month
- Tier 1 Starter (hosted)$65 a month
- Tier 2 Essentials (hosted)$80 a month
- Tier 2 Essentials (self-hosted)$80 a month
- Tier 3 Professional (self-hosted)$105 a month
- Tier 1 Starter (self-hosted)$600 a year
- Tier 1 Starter (hosted)$715 a year
- Tier 2 Essentials (hosted)$880 a year
- Tier 2 Essentials (self-hosted)$900 a year
- Tier 3 Professional (self-hosted)$1,200 a year
Xcellerate RMM
- CommunityFree
- Cloud€1.25 a month
- Enterprise Standard€15,000 a year
- Enterprise Premium€25,000 a year
- Enterprise Elite€45,000 a year
In their own words
Tactical RMM
Tactical RMM is a remote monitoring and management platform for IT professionals and managed service providers. It supports Windows, macOS, and Linux, and can be self-hosted or managed. Technicians can start remote desktop sessions, use a remote shell, and manage files on endpoints. Patch policies help approve and deploy Windows updates and manage reboots. Automation policies deploy configurations and scripts, including PowerShell, Python, Bash, and other languages. Monitoring checks hardware health, services, event logs, and custom script outputs, with alerts. Reports can use templates or custom formats, with PDF output and interactive web dashboards. The platform describes itself as source-available and provides role-based permissions. Pricing is freemium, with a free plan and paid plans from $55/mo. Tier 1 Starter self-hosted costs $55 a month for 0 to 199 endpoints; the hosted version costs $65 a month for 0 to 100 endpoints. Nonprofits receive a complimentary tier upgrade with self-hosted subscriptions, not hosted ones.
Xcellerate RMM
Xcellerate RMM is an open-core remote monitoring and management platform for managed service providers and internal IT teams. It monitors, manages, and secures Windows, macOS, and Linux endpoints, with self-hosted and cloud-hosted deployment options. Agents gather CPU, memory, disk, network, service, and event-log metrics, with alerts delivered by email, push notification, webhook, or PSA ticket.
Inventory covers hardware, software, database instances, scheduled tasks, certificates, and active listener ports. Patch controls include approvals, deferrals, and update rings; AppDeploy uses package managers such as winget and Chocolatey for fleet software delivery. Remote access includes RustDesk-based desktop access, background services, terminal, and file access. A network probe inventories network equipment and segments, with Active Directory or Samba AD, DNS, and DHCP integration. Community is free for self-hosted use, with unlimited devices and technicians. Cloud costs €1.25 per device per month, billed monthly, with the first 10 devices free forever; it includes hosting, backups, automatic updates, email support, and EU data residency.