Talkroute vs VitalPBX
Talkroute
talkroute.com
VitalPBX
vitalpbx.comSide by side
| Figure | Talkroute | VitalPBX |
|---|---|---|
| Price from | Free | $100/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 14 | 7 |
| Spec score · Business Phone Systems | 8.7 (#26) | 9.2 (#7) |
| Auto attendant | Yes | Yes |
| Call routing | custom | custom |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | Yes |
| Integrations | Talkroute offers an API for connecting its data with CRMs, help desks, dashboards, and internal tools, and its support center lists Zapier integration information. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Product | Talkroute describes itself as a virtual phone system for managing business calls, messages, and meetings. | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. |
| Support | Email support is listed as available 24/7, while phone and chat support hours are Monday–Friday 9 a.m.–7 p.m. CST and Saturday 10 a.m.–5 p.m. CST. | Community support includes the forum and wiki, while paid plans include ticket support and paid professional support is available. |
| Voicemail transcription | Yes | Yes |
Plans
Talkroute
- BasicPrice not published
- PlusPrice not published
- ProPrice not published
- EnterprisePrice not published
- Video BasicFree
- Video PlusFree
- Video ProFree
- Business Phone Basic$19 a month
- Business Phone Plus$39 a month
- Bulk Texting Starter$55 a month
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
Talkroute
Talkroute is a virtual phone system for managing business calls, messages, and meetings. It supports multiple business numbers, custom call routing, an auto attendant, voicemail transcription, call forwarding, simultaneous ringing, menus, extensions, live transfers, and scheduled forwarding. Calling plans include unlimited U.S. and Canada minutes, subject to reasonable use policies. SMS and MMS are available, with monthly message allowances varying by plan; outbound messages may require number verification and follow carrier rules. Video meetings support up to 100 participants, with screen sharing, whiteboard, and file sharing depending on plan. The service offers an API for connecting data with other tools, though API access is reviewed per account and the public API does not provide direct voice calling. Talkroute lists Android, iOS, Linux, macOS, web, and Windows platforms, plus desktop and mobile apps. There is no free plan; the pricing note lists a starting price of $19/mo and a seven-day trial. Business Phone Basic is $19 a month and includes one user, one number, one mailbox, and 500 monthly texts.
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.