Tebra vs TotalMD
Tebra
tebra.com
TotalMD
totalmd.comSide by side
| Figure | Tebra | TotalMD |
|---|---|---|
| Price from | $49/mo | $35/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 20 | 8 |
| Spec score · Medical Billing Software | 8.2 (#3) | 7.8 (#6) |
| EHR | The EHR supports patient histories, charting, AI-generated notes, electronic prescriptions, electronic labs, telehealth, provider scheduling and MACRA/MIPS support. | TotalMD EHR supports charting, electronic prescribing, document signing, custom reports and patient education materials. |
| Founded | Tebra was formed in 2021 when Kareo and PatientPop joined forces. | 2008 |
| Headquarters | Tebra lists its headquarters at 1111 Bayside Drive, Suite 270, Corona del Mar, California 92625. | Mesa, Arizona, United States |
| HIPAA | Tebra says it supports HIPAA safeguards and provides a Business Associate Agreement for covered-entity customers. | The Patient Portal provides HIPAA-compliant emails, texts, appointment reminders and intake forms. |
| Integrations | Built-in connectivity covers e-prescribing networks, PDMP, labs, payer eligibility and claims, payment processing, GoodRx and RPA data migration. | TotalMD identifies TriZetto and Apex EDI as partner clearinghouses and says just about any clearinghouse can work with it. |
| Patient engagement | Patient Experience features can include online scheduling, automated text, email, or phone reminders, digital intake forms, secure messaging, and a patient portal. | TotalMD Communicator provides texting, mass email, marketing campaigns, online scheduling, recalls, confirmations, reviews and reputation management. |
| Support | Tebra offers a 24/7 virtual assistant and lists Customer Care phone hours as Monday through Friday, 5 AM to 4 PM Pacific Time. | Online customers receive support at no additional charge, with support hours Monday through Friday from 7 a.m. to 5 p.m. MST/GMT-7. |
Plans
Tebra
- Patient Experience + Marketing — Non-physician$49 a month
- EHR Starter — Non-physician$99 a month
- Patient Experience + Marketing — Physician$99 a month
- EHR Starter — Physician$199 a month
- Practice Essentials — Non-Physician, low volume$199 a month
- Practice Essentials — Therapist$225 a month
- Practice Essentials — Therapist, standard$225 a month
- Practice Automation — Non-Physician, low volume$249 a month
- Practice Automation — Therapist$299 a month
- Practice Automation — Therapist, standard$299 a month
TotalMD
- Patient Portal$35 a month
- Users 30-49$69 a month
- Users 20-29$79 a month
- Users 10-19$89 a month
- Users 2-9$99 a month
- First User$129 a month
- TotalMD In-Office$139 a month
- Premium Bundle Add-On$278 a month
In their own words
Tebra
Tebra combines electronic health records, billing, scheduling, marketing, and patient communication for independent healthcare practices. Its EHR includes charting, scheduling, electronic prescribing, electronic labs, and telehealth. Billing tools handle claims, eligibility checks, denial management, payment posting, and patient billing. Patient Experience features can include online scheduling, reminders by text, email, or phone, digital intake forms, secure messaging, and a patient portal. Tebra also offers AI tools for clinical notes, patient calls, billing claim review, and drafting responses to patient reviews. The cloud-based service has a web platform, a desktop Practice Management application, and a mobile app listed for iPhone and iPad; its platform list also includes Android, Windows, and API access. Telehealth is not supported in the mobile app, though users can join video appointments through a mobile browser. Tebra describes integrations for labs, imaging centers, e-prescribing networks, PDMPs, insurance payers, and payment processing. Listed plans are paid per provider and range from $199 a month to $799 a month.
TotalMD
TotalMD combines billing, scheduling, electronic health records, and patient communication for medical practices and billing teams. Its practice-management tools connect appointments, patient records, and billing workflows. The EHR supports charting, electronic prescribing, document signing, custom reports, and patient education materials. A claim validator checks completeness and accuracy before electronic or paper submission, and users can verify live insurance eligibility and benefits from scheduled appointments. TotalMD Communicator includes texting, mass email, marketing campaigns, online scheduling, recalls, confirmations, reviews, and reputation management. The Patient Portal provides HIPAA-compliant messages, reminders, and intake forms. Patients can receive mailed statements and make secure online payments through BillFlash. TotalMD Cloud works on Mac and PC; the regular version does not run on macOS unless using dual boot or Parallels. On-premise specifications support Windows 10 and newer. Online customers receive support at no additional charge during the listed weekday hours. Pricing starts at $69 per user per month, and a free trial is available.