Tebra vs TriZetto Healthcare RCM
Tebra
tebra.comTriZetto Healthcare RCM
cognizant.comSide by side
| Figure | Tebra | TriZetto Healthcare RCM |
|---|---|---|
| Price from | $49/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 20 | 1 |
| Spec score · Medical Billing Software | 8.2 (#3) | 7.1 (#21) |
| Founded | Tebra was formed in 2021 when Kareo and PatientPop joined forces. | 1994 |
| Headquarters | Tebra lists its headquarters at 1111 Bayside Drive, Suite 270, Corona del Mar, California 92625. | Teaneck, New Jersey, United States |
| Integrations | Built-in connectivity covers e-prescribing networks, PDMP, labs, payer eligibility and claims, payment processing, GoodRx and RPA data migration. | Cognizant reports 650 EHR system integrations and longstanding partnerships with more than 650 practice management vendors for its claims management solutions. |
| Patient engagement | Patient Experience features can include online scheduling, automated text, email, or phone reminders, digital intake forms, secure messaging, and a patient portal. | Patient engagement features include eligibility verification, discovery of hidden insurance coverage, prior authorization support and flexible payment options. |
| Support | Tebra offers a 24/7 virtual assistant and lists Customer Care phone hours as Monday through Friday, 5 AM to 4 PM Pacific Time. | Cognizant says its clearinghouse service provides technical support to healthcare providers navigating payment processes. |
| What it does | Tebra is a cloud platform combining EHR, billing, scheduling, patient engagement, telehealth, marketing and AI tools for independent practices. | Cognizant describes its RCM offering as an end-to-end platform combined with a flexible service model for revenue cycle needs. |
| Who it serves | Tebra describes its platform as designed for independent healthcare practices, including physician, non-physician, and therapy practices. | The RCM page lists hospitals, health systems and ambulatory care organizations as provider types. |
Plans
Tebra
- Patient Experience + Marketing — Non-physician$49 a month
- EHR Starter — Non-physician$99 a month
- Patient Experience + Marketing — Physician$99 a month
- EHR Starter — Physician$199 a month
- Practice Essentials — Non-Physician, low volume$199 a month
- Practice Essentials — Therapist$225 a month
- Practice Essentials — Therapist, standard$225 a month
- Practice Automation — Non-Physician, low volume$249 a month
- Practice Automation — Therapist$299 a month
- Practice Automation — Therapist, standard$299 a month
In their own words
Tebra
Tebra combines electronic health records, billing, scheduling, marketing, and patient communication for independent healthcare practices. Its EHR includes charting, scheduling, electronic prescribing, electronic labs, and telehealth. Billing tools handle claims, eligibility checks, denial management, payment posting, and patient billing. Patient Experience features can include online scheduling, reminders by text, email, or phone, digital intake forms, secure messaging, and a patient portal. Tebra also offers AI tools for clinical notes, patient calls, billing claim review, and drafting responses to patient reviews. The cloud-based service has a web platform, a desktop Practice Management application, and a mobile app listed for iPhone and iPad; its platform list also includes Android, Windows, and API access. Telehealth is not supported in the mobile app, though users can join video appointments through a mobile browser. Tebra describes integrations for labs, imaging centers, e-prescribing networks, PDMPs, insurance payers, and payment processing. Listed plans are paid per provider and range from $199 a month to $799 a month.
TriZetto Healthcare RCM
TriZetto Healthcare RCM is Cognizant’s web-based revenue-cycle management offering for hospitals, health systems, and ambulatory care organizations. Its coverage runs from patient access and eligibility enrollment through coding, clearinghouse services, accounts receivable, and denials management. Patient-access services address staffing shortages, front-end interactions, and financial clearance. Eligibility work includes screenings, counseling, and application support for Medicaid, Medicare, and charity programs. Clearinghouse tools submit and track claims, answer status inquiries, convert remittances to EDI 835 files, and connect with more than 8,000 payers. Cognizant reports 650+ electronic medical-record integrations. Revenue Cycle Management Workflow prioritizes accounts by payer, amount, and age, while ARM Pro identifies common rejection causes. Denials tools support potential professional and institutional denial identification, appeals, payer follow-up, and analytics. Patient engagement includes eligibility verification, hidden-coverage discovery, prior-authorization support, and payment options. The clearinghouse is described as SOC 2 compliant and HITRUST and EHNAC accredited. Pricing is on request.