tela vs Zendesk Guide
tela
telawiki.com
Zendesk Guide
zendesk.comSide by side
| Figure | tela | Zendesk Guide |
|---|---|---|
| Price from | $6/mo | $19/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 8 | 10 |
| Spec score · Knowledge base software | 8.7 (#26) | 9.2 (#3) |
| Publishing audience | both | both |
| Custom domain | Yes | Yes |
| Free plan | Yes | No |
| SSO support | Yes | Yes |
| Paid from | 6 | 55 |
| Version history | Yes | Yes |
Plans
tela
- FreeFree
- EnterprisePrice not published
- Community (self-hosted)Free
- FreeFree
- Personal$6 a month
- Enterprise (self-hosted)$8 a month
- Team$8 a month
- Enterprise (cloud)Priced on request
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.