Telavox Phone System vs Zoho Voice
Telavox Phone System
telavox.comZoho Voice
zoho.comSide by side
| Figure | Telavox Phone System | Zoho Voice |
|---|---|---|
| Price from | £29/mo | $39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 2 | 14 |
| Spec score · Business Phone Systems | 8.6 (#35) | 9.1 (#11) |
| Calling | It offers softphone calling on desktop and web, a mobile app, IP telephony, click to call, caller ID lookup, local numbers in multiple countries, and SMS/MMS from the SIM. | The service supports inbound and outbound calls, local and toll-free numbers, call forwarding, call transfer, and direct extension dialing. |
| Integrations | The integration catalog includes Microsoft Teams, Salesforce, Zendesk, HubSpot, Microsoft 365, Google Workspace, and Microsoft Entra ID. | Native integrations include Zoho CRM, Desk, Recruit, Bigin, Meeting, Cliq, Zoho One and ManageEngine ServiceDesk Plus. |
| Support | The UK shop describes its AI Receptionist Pro plan as including 24/7 support. | The plan comparison lists 24/5 call, chat, and email support across plans, with priority support listed for Contact Center. |
| Trial | The UK shop offers a free trial of its AI receptionist, without stating a trial duration on the page. | The pricing page offers a 15-day free trial without requiring a credit card. |
Plans
Telavox Phone System
- Fixed Premium£29 a month
- Fixed MaxPriced on request
Zoho Voice
- SoloFree
- Enterprise Telephony - Basic$39 a month
- Standard$49 a month
- Enterprise Telephony - Standard$59 a month
- Enterprise Telephony - Contact Center$79 a month
- Business Phone - Team$120 a month
- Business Phone - Office$360 a month
- Business Phone - Corporate$1,200 a month
- BasicPrice not published
- Contact CenterPrice not published
In their own words
Telavox Phone System
Telavox Phone System has no write-up on Specifiction yet; its figures are above.
Zoho Voice
Zoho Voice is online telephony software for buying phone numbers and making or receiving local and international business calls through Zoho's cloud PBX. It supports inbound and outbound calling, local and toll-free numbers, forwarding, transfers, and direct extension dialing. Contact center tools include multi-level IVR, queues, live monitoring, and listening, whispering, and barging. The service also offers WhatsApp and Telegram messaging; two-way SMS is available for US, Canada, and Australia numbers. Call Intelligence can transcribe recorded calls and summarize intent, sentiment, customer satisfaction, and agent scores. Integrations include Zoho CRM, Desk, Recruit, Bigin, and ManageEngine ServiceDesk Plus Cloud, with Deluge available to connect other apps. Zoho Voice has a free plan and a 15-day free trial without a credit card. Paid plans start at $34/user/mo (annual). It runs on web, Windows, macOS, Linux, iOS, and Android. Zoho Voice is a separate subscription, not included in a Zoho One license. The maker was founded in 1996.