Test IO vs TheySaid
Test IO
test.io
TheySaid
theysaid.ioSide by side
| Figure | Test IO | TheySaid |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 1 | 2 |
| Spec score · Usability Testing Software | 8.4 (#11) | 7.4 (#37) |
| Integrations | The integration guide lists Jira Cloud and Data Center, Notion, Zapier, bug trackers such as GitHub, test case managers such as TestRail and Xray, and a customer API. | The site lists Salesforce, Slack, HubSpot, and Zendesk as workflow tools, and marks Zoho, Mailchimp, Calendly, Dropbox, and Zapier as coming soon. |
| Product | Test IO provides crowdtesting services through a SaaS platform and a global community of professional testers. | TheySaid provides AI user testing, interviews, forms, surveys, polls, and pulses for collecting user and employee feedback. |
| Security | Test IO's security document describes authenticated tester access, SSL transport, proxy and VPN options, and encryption for stored data and backups. | The security page states data is encrypted in transit with TLS 1.2 and at rest with AES, and that the service supports GDPR data deletion. |
| Support | The crowdtesting page says customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. | Enterprise includes a dedicated account manager and priority support with an SLA. |
Plans
In their own words
Test IO
Test IO provides crowdtesting services to companies through a SaaS platform and a community of professional testers. A customer can submit a mobile app or share a website URL, then schedule a test or start one immediately and review bug reports with screenshots and videos. Testing covers exploratory, functional, regression, accessibility, localization, payment, user story, mobile, and test automation work. Testers evaluate products on real devices, operating systems, and browsers in production-like settings; the service says first results can arrive within an hour. Testers must qualify to join and are continuously evaluated, and they sign non-disclosure agreements with Test IO; customers can also require an agreement. Tests can be started or scheduled through the API, and listed integrations include Jira, Azure DevOps, GitHub, Jenkins, TestRail, and CircleCI, among others. Customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. Test IO is a paid service with custom packages; the pricing note says from €749, and a free tryout is offered without a stated duration.
TheySaid
TheySaid is a web-based platform for collecting user and employee feedback through AI-moderated tests, interviews, forms, surveys, polls, and pulses. Its moderator can guide participants, ask follow-up questions, and adjust prompts as responses arrive. AI analytics summarize themes and recommendations, with conversational exploration of project insights. Results can include task-completion and time-on-task metrics, recurring issues, highlight clips, and prioritized recommendations. Teams can collect responses through links, email, website embeds, pop-ups, QR codes, or participant panels; the platform also supports two-way voice and conditional question logic. TheySaid says it supports more than 70 languages. The Free plan is free and includes five AI user tests and 50 AI surveys monthly, with one workspace and one active test; panel recruiting costs extra. Paid plans start at 49 USD per month. Plans are billed annually by default, with monthly billing available at 33% more. The platform runs on the web and provides API access.