Ballpark From $125/mo 9.2 Visit 
TheySaid
theysaid.io
What it is
TheySaid is a web-based platform for collecting user and employee feedback through AI-moderated tests, interviews, forms, surveys, polls, and pulses. Its moderator can guide participants, ask follow-up questions, and adjust prompts as responses arrive. AI analytics summarize themes and recommendations, with conversational exploration of project insights. Results can include task-completion and time-on-task metrics, recurring issues, highlight clips, and prioritized recommendations. Teams can collect responses through links, email, website embeds, pop-ups, QR codes, or participant panels; the platform also supports two-way voice and conditional question logic. TheySaid says it supports more than 70 languages. The Free plan is free and includes five AI user tests and 50 AI surveys monthly, with one workspace and one active test; panel recruiting costs extra. Paid plans start at 49 USD per month. Plans are billed annually by default, with monthly billing available at 33% more. The platform runs on the web and provides API access.
Spec sheet
- Product
- TheySaid provides AI user testing, interviews, forms, surveys, polls, and pulses for collecting user and employee feedback.Read 7 Oct 2026 · theysaid.io
- Audience
- The pricing FAQ identifies product managers, UX designers, UX researchers, product teams, and people improving product usability as intended users.Read 7 Oct 2026 · theysaid.io
- Integrations
- The site lists Salesforce, Slack, HubSpot, and Zendesk as workflow tools, and marks Zoho, Mailchimp, Calendly, Dropbox, and Zapier as coming soon.Read 7 Oct 2026 · theysaid.io
- Security
- The security page states data is encrypted in transit with TLS 1.2 and at rest with AES, and that the service supports GDPR data deletion.Read 7 Oct 2026 · theysaid.io
- Compliance
- The security page displays SOC 2, SOC 3, and EU GDPR, and says the company undergoes regular security reviews and penetration testing.Read 7 Oct 2026 · theysaid.io
- Support
- Enterprise includes a dedicated account manager and priority support with an SLA.Read 7 Oct 2026 · theysaid.io
- AI moderation
- Its AI moderator guides users through tests, asks probing follow-up questions, and adapts questions in real time.Read 7 Oct 2026 · theysaid.io
- Analysis
- AI analytics summarizes key learnings, themes, and recommendations, and users can explore project insights conversationally.Read 7 Oct 2026 · theysaid.io
- Billing
- The pricing FAQ says plans are billed annually by default and monthly billing is available at 33% more.Read 7 Oct 2026 · theysaid.io
- Distribution
- Feedback can be collected through links, in-app pop-ups, website embeds, email, QR codes, and participant panels.Read 7 Oct 2026 · theysaid.io
- Free-plan limits
- The Free plan allows one workspace and one active test; participant-panel recruiting has an extra fee, while panel access with demographic targeting is described as an Enterprise feature.Read 7 Oct 2026 · theysaid.io
- Languages
- TheySaid says it supports more than 70 languages.Read 7 Oct 2026 · theysaid.io
- Test outputs
- Test outputs can include AI summaries, task completion and time-on-task metrics, recurring issues, highlight clips, and prioritized recommendations.Read 7 Oct 2026 · theysaid.io
- Voice and logic
- The platform supports two-way voice interactions and conditional logic that adapts questions based on answers.Read 7 Oct 2026 · theysaid.io
Plans and prices
Free Free 5 AI user tests/month · 50 AI surveys/month · 1 workspace · 1 active test · recruiting from TheySaid panel costs extra Read 7 Oct 2026 · theysaid.io
Enterprise Priced on request Billed annually Custom pricing · user tests, interviews, surveys, and polls · panel and AI tester recruiting · SSO/SAML · custom API and webhooks · CRM integrations · dedicated account manager · priority support with SLA Read 7 Oct 2026 · theysaid.io
Strong points and limits
Strong points
- AI moderation adapts questions and probes for follow-up.
- Supports more than 70 languages.
- Collects feedback through links, embeds, email, and QR codes.
- Free plan includes five monthly tests and 50 surveys.
Limits
- Free plan permits only one active test.
- Panel recruiting costs extra on the Free plan.
- Monthly billing costs 33% more than annual billing.
Who it suits
The pricing FAQ names product managers, UX designers, UX researchers, and product teams as intended users. It may suit teams seeking feedback collection and AI-assisted analysis in a web service.
Verdict
TheySaid brings multiple feedback formats and collection channels together with AI moderation and analysis. The free tier has workspace and active-test limits, while paid plans start at 49 USD per month.
Where Specifiction places it
- Usability Testing Software#37 of 527.4
- Voice of Customer Software#25 of 297.1
