Maze vs TheySaid
Maze
maze.co
TheySaid
theysaid.ioSide by side
| Figure | Maze | TheySaid |
|---|---|---|
| Price from | $99/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Usability Testing Software | 9.1 (#2) | 7.4 (#37) |
| Compliance | Maze states on its pricing page that it is SOC 2 Type II certified and describes GDPR support, SSO and role-based workspaces. | The security page displays SOC 2, SOC 3, and EU GDPR, and says the company undergoes regular security reviews and penetration testing. |
| Integrations | Listed integrations include Figma, FigJam, Slack, Jira/Confluence, Miro, Notion, Google Calendar, Google Meet, Microsoft Teams, Zoom, Office 365, Outlook.com, Amplitude and AI tools. | The site lists Salesforce, Slack, HubSpot, and Zendesk as workflow tools, and marks Zoho, Mailchimp, Calendly, Dropbox, and Zapier as coming soon. |
| Product | Maze is a user and market research platform for running studies and bringing research findings into team decisions. | TheySaid provides AI user testing, interviews, forms, surveys, polls, and pulses for collecting user and employee feedback. |
| Security | Maze states that infrastructure runs in AWS virtual private clouds and uses TLS 1.2/256-bit SSL in transit plus AES-256 at rest. | The security page states data is encrypted in transit with TLS 1.2 and at rest with AES, and that the service supports GDPR data deletion. |
| Support | Maze provides a Help Center and support requests, and the pricing page lists customer success as a plan comparison category. | Enterprise includes a dedicated account manager and priority support with an SLA. |
Plans
In their own words
TheySaid
TheySaid is a web-based platform for collecting user and employee feedback through AI-moderated tests, interviews, forms, surveys, polls, and pulses. Its moderator can guide participants, ask follow-up questions, and adjust prompts as responses arrive. AI analytics summarize themes and recommendations, with conversational exploration of project insights. Results can include task-completion and time-on-task metrics, recurring issues, highlight clips, and prioritized recommendations. Teams can collect responses through links, email, website embeds, pop-ups, QR codes, or participant panels; the platform also supports two-way voice and conditional question logic. TheySaid says it supports more than 70 languages. The Free plan is free and includes five AI user tests and 50 AI surveys monthly, with one workspace and one active test; panel recruiting costs extra. Paid plans start at 49 USD per month. Plans are billed annually by default, with monthly billing available at 33% more. The platform runs on the web and provides API access.