Ballpark vs TheySaid
Ballpark
ballparkhq.com
TheySaid
theysaid.ioSide by side
| Figure | Ballpark | TheySaid |
|---|---|---|
| Price from | $125/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 7 | 2 |
| Spec score · Usability Testing Software | 9.2 (#1) | 7.4 (#37) |
| Analysis | AI can generate research reports from study responses and Coach can analyze and compare workspace data and help set up studies. | AI analytics summarizes key learnings, themes, and recommendations, and users can explore project insights conversationally. |
| Integrations | The integrations marketplace lists User Interviews, Figma and Rally connections. | The site lists Salesforce, Slack, HubSpot, and Zendesk as workflow tools, and marks Zoho, Mailchimp, Calendly, Dropbox, and Zapier as coming soon. |
| Product | Ballpark is a research platform for consumer, brand and product research, with surveys, interviews, video, voice, visuals and tasks. | TheySaid provides AI user testing, interviews, forms, surveys, polls, and pulses for collecting user and employee feedback. |
| Security | Ballpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features. | The security page states data is encrypted in transit with TLS 1.2 and at rest with AES, and that the service supports GDPR data deletion. |
| Support | Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research. | Enterprise includes a dedicated account manager and priority support with an SLA. |
Plans
Ballpark
- Free TrialFree
- Participant recruitmentPriced on request
- Starter$125 a month
- Business$229 a month
- EnterprisePrice not published
- Enterprise for AgenciesPriced on request
- Enterprise PlatformPriced on request
In their own words
TheySaid
TheySaid is a web-based platform for collecting user and employee feedback through AI-moderated tests, interviews, forms, surveys, polls, and pulses. Its moderator can guide participants, ask follow-up questions, and adjust prompts as responses arrive. AI analytics summarize themes and recommendations, with conversational exploration of project insights. Results can include task-completion and time-on-task metrics, recurring issues, highlight clips, and prioritized recommendations. Teams can collect responses through links, email, website embeds, pop-ups, QR codes, or participant panels; the platform also supports two-way voice and conditional question logic. TheySaid says it supports more than 70 languages. The Free plan is free and includes five AI user tests and 50 AI surveys monthly, with one workspace and one active test; panel recruiting costs extra. Paid plans start at 49 USD per month. Plans are billed annually by default, with monthly billing available at 33% more. The platform runs on the web and provides API access.