Test IO vs User Sense
Test IO
test.io
User Sense
usersense.comSide by side
| Figure | Test IO | User Sense |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 5 |
| Spec score · Usability Testing Software | 8.4 (#11) | 7.5 (#34) |
| Headquarters | Berlin, Germany | Amsterdam, Netherlands |
| Intended customers | Test IO's terms say its services are exclusively for companies and are not intended for private consumers. | The platform is presented for businesses conducting UX and market research, and the company says Europe-based agencies are welcome. |
Plans
User Sense
- Participant recruitment€3, paid once
- Platform — 100+ sessions€4, paid once
- Platform — 1 to 100 sessions€10, paid once
- Audio, screen and face recording add-on€15, paid once
- Research service€1,500, paid once
In their own words
Test IO
Test IO provides crowdtesting services to companies through a SaaS platform and a community of professional testers. A customer can submit a mobile app or share a website URL, then schedule a test or start one immediately and review bug reports with screenshots and videos. Testing covers exploratory, functional, regression, accessibility, localization, payment, user story, mobile, and test automation work. Testers evaluate products on real devices, operating systems, and browsers in production-like settings; the service says first results can arrive within an hour. Testers must qualify to join and are continuously evaluated, and they sign non-disclosure agreements with Test IO; customers can also require an agreement. Tests can be started or scheduled through the API, and listed integrations include Jira, Azure DevOps, GitHub, Jenkins, TestRail, and CircleCI, among others. Customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. Test IO is a paid service with custom packages; the pricing note says from €749, and a free tryout is offered without a stated duration.
User Sense
User Sense has no write-up on Specifiction yet; its figures are above.