User Sense
usersense.com
Spec sheet
- What it does
- User Sense describes itself as an all-in-one platform for UX and market research, with platform, participant recruitment and research services.Read 7 Oct 2026 · usersense.com
- Headquarters
- Amsterdam, NetherlandsRead 28 Sep 2026 · usersense.com
- Analysis features
- Features include transcription, time-stamped notes, highlight clips, sentiment analysis, usability metrics and exporting recordings, notes and highlights.Read 7 Oct 2026 · usersense.com
- Browser access
- The company says testers can participate through its app or a browser of their choice without extensions or plug-ins.Read 7 Oct 2026 · usersense.com
- Company start
- The about page says User Sense went live in June 2020.Read 7 Oct 2026 · usersense.com
- Device testing
- The platform supports website testing on desktop, tablet and mobile devices, and app testing for web and native apps on Android and iOS.Read 7 Oct 2026 · usersense.com
- Incentive handling
- For recruited studies, User Sense handles participant incentives and says it pays participants within two working days of their session.Read 7 Oct 2026 · usersense.com
- Intended customers
- The platform is presented for businesses conducting UX and market research, and the company says Europe-based agencies are welcome.Read 7 Oct 2026 · usersense.com
- Panel size
- The pricing page lists access to 100,000+ participants through recruitment.Read 7 Oct 2026 · usersense.com
- Prototype compatibility
- Prototype testing is compatible with Figma, Invision, Sketch, Adobe XD, Axure and Marvel.Read 7 Oct 2026 · usersense.com
- Recruitment
- User Sense recruits B2C or B2B participants across Europe, and customers can also invite their own testers.Read 7 Oct 2026 · usersense.com
- Research methods
- The platform supports unmoderated and moderated user tests, interviews, online surveys, card sorting and tree testing.Read 7 Oct 2026 · usersense.com
- Security and privacy
- User Sense says its data is stored in Europe and that it complies with GDPR.Read 7 Oct 2026 · usersense.com
- Support and recruitment quality
- Participants are manually screened, unmoderated recordings are reviewed, and customers can flag issues with moderated sessions or interviews within 24 hours for a no-charge replacement.Read 7 Oct 2026 · usersense.com
Plans and prices
Participant recruitment €3, paid once Rates starting from € 3 per participant · pricing varies · prices exclude VAT Read 7 Oct 2026 · usersense.com
Platform — 100+ sessions €4, paid once € 4 per session · pay as you go · prices exclude VAT Read 7 Oct 2026 · usersense.com
Platform — 1 to 100 sessions €10, paid once € 10 per session · pay as you go · prices exclude VAT Read 7 Oct 2026 · usersense.com
Audio, screen and face recording add-on €15, paid once € 15 add-on · prices exclude VAT Read 7 Oct 2026 · usersense.com
Research service €1,500, paid once Rates starting from € 1500 per study · request a free quote · prices exclude VAT Read 7 Oct 2026 · usersense.com
Where Specifiction places it
- Usability Testing Software#34 of 527.5