User Sense vs Userfeel
User Sense
usersense.com
Userfeel
userfeel.comSide by side
| Figure | User Sense | Userfeel |
|---|---|---|
| Price from | — | $250/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · Usability Testing Software | 7.5 (#34) | 8.9 (#3) |
| Headquarters | Amsterdam, Netherlands | London, England, United Kingdom |
| Recruitment | User Sense recruits B2C or B2B participants across Europe, and customers can also invite their own testers. | Researchers can filter participants by country, language, age, gender, role, and other criteria, and can use their own testers. |
| Research methods | The platform supports unmoderated and moderated user tests, interviews, online surveys, card sorting and tree testing. | The platform offers moderated and unmoderated tests, surveys, card sorting, and tree testing. |
| What it does | User Sense describes itself as an all-in-one platform for UX and market research, with platform, participant recruitment and research services. | Userfeel is a cloud usability-research platform that records real users testing websites, apps and prototypes and helps teams analyze the sessions. |
Plans
User Sense
- Participant recruitment€3, paid once
- Platform — 100+ sessions€4, paid once
- Platform — 1 to 100 sessions€10, paid once
- Audio, screen and face recording add-on€15, paid once
- Research service€1,500, paid once
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
User Sense
User Sense has no write-up on Specifiction yet; its figures are above.
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.