FromUsers vs User Sense
FromUsers
fromusers.com
User Sense
usersense.comSide by side
| Figure | FromUsers | User Sense |
|---|---|---|
| Price from | $0.67/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 5 |
| Spec score · Usability Testing Software | 8.7 (#4) | 7.5 (#34) |
| Headquarters | Switzerland | Amsterdam, Netherlands |
| Recruitment | Participants can be invited with a study link or email, and the platform lists Prolific integration. | User Sense recruits B2C or B2B participants across Europe, and customers can also invite their own testers. |
| What it does | FromUsers combines surveys, unmoderated usability tests and in-product feedback in one research platform. | User Sense describes itself as an all-in-one platform for UX and market research, with platform, participant recruitment and research services. |
Plans
FromUsers
- Coffee Plan (yearly)$8 a year
- Coffee Plan$10 a month
- Coffee Plan (monthly)$10 a month
- CustomPriced on request
- ProPrice not published
User Sense
- Participant recruitment€3, paid once
- Platform — 100+ sessions€4, paid once
- Platform — 1 to 100 sessions€10, paid once
- Audio, screen and face recording add-on€15, paid once
- Research service€1,500, paid once
In their own words
FromUsers
FromUsers is a user research platform for surveys, usability tests, and in-product feedback studies. Its visual study builder supports branching, advanced logic, randomization, random assignment, and variables without coding. Unmoderated studies can test prototypes or live products with tasks, screen recordings, spoken feedback, and structured follow-ups. Survey Lab includes multilingual setup, MaxDiff, and Conjoint. Participants can be recruited through study links, email, or the listed Prolific integration. Mobile participants can join through the FromUsers app; on-screen interactions and, when enabled with consent, face-camera recording can be captured. Figma and ProtoPie integrations and URL snapshots are listed across plans. FromUsers says it does not sell personal data or use participant recordings or responses to train unrelated general-purpose AI models. Security details include TLS 1.2+ in transit, encryption at rest, role-based access, workspace isolation, and audit logging. The Coffee Plan costs $10 a month and includes one seat, three active studies, 100 responses per study, and 20 questions per study. There is no free plan.
User Sense
User Sense has no write-up on Specifiction yet; its figures are above.