Testbirds vs UserTesting
Testbirds
testbirds.com
UserTesting
usertesting.comSide by side
| Figure | Testbirds | UserTesting |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Crowd Testing Tools | 7.8 (#8) | 7.3 (#12) |
| Spec score · Usability Testing Software | 7.6 (#28) | 7.4 (#38) |
| Headquarters | Munich, Germany | Bellevue, Washington, United States |
| Integrations | The service-level page lists manual or automated bug export to JIRA or Redmine. | Listed integrations include Figma, FigJam, Jira, Jira Product Discovery, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. |
| Support | Managed Service includes Testbirds project managers setting up, running, and evaluating tests and delivering a final report with recommendations. | Ultimate offers optional Premier Support with 30-minute Power Sessions; Ultimate+ includes Premier Support+ with a dedicated consultant and 1-hour Power Sessions. |
Plans
Testbirds
- Exploratory Bug Test (Self-Service)$562, paid once
- Managed ServicePriced on request
- Self-ServicePriced on request
- Self-Service PlusPriced on request
UserTesting
- AdvancedPriced on request
- UltimatePriced on request
- Ultimate+Priced on request
In their own words
UserTesting
UserTesting is a video-first platform for collecting feedback from people on ideas, designs, prototypes, websites, apps, and campaigns at any stage before or after launch. Its AI analysis brings together video, text, and behavioral data to identify themes and patterns. Teams can recruit participants for moderated or unmoderated sessions, and test mobile apps on iOS and Android phones and tablets. The Advanced plan includes surveys, interaction and think-out-loud tests, and moderated Live Conversation sessions. Ultimate adds AI test creation and analysis, an Insights Hub, card sorting, tree testing, and custom audiences; Ultimate+ adds a Figma plugin, custom insights services, and Premier Support+. Listed integrations include Figma, Jira, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. A Results API v2 provides access to QXscores, session data, videos, and transcripts, alongside legacy API v1 endpoints. UserTesting is paid, has no free plan, and offers a free trial. Pricing is customized by users, types, and features, so customers must request a quote.