Testlio vs UserTesting
Testlio
testlio.com
UserTesting
usertesting.comSide by side
| Figure | Testlio | UserTesting |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Crowd Testing Tools | 7.2 (#13) | 7.3 (#12) |
| Headquarters | Testlio lists its mailing address as 8911 N Capital of Texas Hwy, Suite 4200 #1081, Austin, Texas 78759, United States. | Bellevue, Washington, United States |
| Integrations | The integrations page lists Jira, GitHub, Asana, Azure DevOps, Slack, TestRail, Xray, CircleCI, BrowserStack, and other tools. | Listed integrations include Figma, FigJam, Jira, Jira Product Discovery, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. |
| Product | Testlio combines its AI-powered LeoCore platform with a managed global community to orchestrate crowdsourced software testing. | UserTesting is a video-first human insight platform that lets organizations gather feedback from real people on experiences and build customer empathy. |
| Security | Testlio states that it is ISO/IEC 27001:2022 certified and that data processed through its AI integrations is not used for model training. | The Trust Center lists SOC 2 Type 2, ISO 27001:2022, ISO 27701:2019, GDPR, CCPA, and UK Cyber Essentials 3.3. |
| Support | Testlio lists a dedicated platform support contact for client software issues and says general inquiries typically receive a response within 1–2 business days. | Ultimate offers optional Premier Support with 30-minute Power Sessions; Ultimate+ includes Premier Support+ with a dedicated consultant and 1-hour Power Sessions. |
Plans
Testlio
- AdvancedPriced on request
- EnterprisePriced on request
- EssentialPriced on request
UserTesting
- AdvancedPriced on request
- UltimatePriced on request
- Ultimate+Priced on request
In their own words
UserTesting
UserTesting is a video-first platform for collecting feedback from people on ideas, designs, prototypes, websites, apps, and campaigns at any stage before or after launch. Its AI analysis brings together video, text, and behavioral data to identify themes and patterns. Teams can recruit participants for moderated or unmoderated sessions, and test mobile apps on iOS and Android phones and tablets. The Advanced plan includes surveys, interaction and think-out-loud tests, and moderated Live Conversation sessions. Ultimate adds AI test creation and analysis, an Insights Hub, card sorting, tree testing, and custom audiences; Ultimate+ adds a Figma plugin, custom insights services, and Premier Support+. Listed integrations include Figma, Jira, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. A Results API v2 provides access to QXscores, session data, videos, and transcripts, alongside legacy API v1 endpoints. UserTesting is paid, has no free plan, and offers a free trial. Pricing is customized by users, types, and features, so customers must request a quote.