Text-Em-All (formerly Call-Em-All) vs Text Request
Text-Em-All (formerly Call-Em-All)
text-em-all.comText Request
textrequest.comSide by side
| Figure | Text-Em-All (formerly Call-Em-All) | Text Request |
|---|---|---|
| Price from | $19/mo | $575/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 7 |
| Spec score · Nonprofit Text Messaging Software | 8.7 (#3) | 7.9 (#12) |
| Founded | 2005 | 2014 |
| Headquarters | Frisco, Texas, United States | Chattanooga, Tennessee, United States |
| Integrations | Native integrations include staffing, church-management and retail systems such as Avionté, TempWorks, Bullhorn, ChurchStaq, Fellowship One, Icon Systems, ECRS CATAPULT and People 2.0. | The service offers API and webhooks plus direct integrations including HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. |
| Product | Text-Em-All is a mass texting and voice messaging platform for businesses and organizations, with broadcasts, two-way text conversations, and automated messages to opted-in contacts. | Text Request is business texting software that lets small businesses text from their business number. |
| Security | The company says it takes commercially reasonable physical, electronic, and administrative steps to secure personal information, including restricting physical access to database servers and using password protections. | Text Request encrypts data in transit and at rest, supports SSO and MFA, and describes its service as 100% cloud-based with redundant servers. |
| Support | Support is available by chat, email, and phone Monday through Friday, 8 AM–5 PM CST. | Every plan includes ongoing customer support from an in-house team located in Chattanooga, Tennessee. |
Plans
Text-Em-All (formerly Call-Em-All)
- StarterFree
- StarterFree
- Credits$0.09, paid once
- Monthly$19 a month
- Monthly$19 a month
Text Request
- Enterprise$575 a month
- High Volume Tier 1$890 a month
- High Volume Tier 2$1,460 a month
- High Volume Tier 3$2,900 a month
- BasicPrice not published
- CorporatePrice not published
- StarterPrice not published
In their own words
Text-Em-All (formerly Call-Em-All)
Text-Em-All is a messaging platform for businesses and organizations sending texts and voice broadcasts to opted-in contacts. It supports two-way conversations, automated messages, scheduled broadcasts, personalization tags, keyword automation, real-time analytics, and carrier registration. Voice broadcasts can be sent alongside SMS or instead of it. The iOS and Android apps handle replies, conversation management, and new texts to up to 15 people; mass broadcasts are sent from the web app. Its free Starter plan includes 25 credits for testing voice broadcasts and texting your own number, but mass texting requires an upgrade. Monthly pricing depends on the number of unique people messaged and starts at $19 a month for 1–50 people. Recipients must consent to messages, promotional messages require express written consent, and political solicitation is not allowed. The company says the service is not HIPAA compliant because messages are not encrypted at rest and standard SMS cannot be encrypted in transit. Integration options include staffing and church platforms, Zapier, viaSocket, and a REST API intended for high-volume messaging above 50,000 messages per month.
Text Request
Text Request is business texting software that lets small businesses send messages from their business number. It supports SMS and MMS, two-way conversations, scheduled messages, reminders, and mass texting; Sequences arrange messages around a date important to customers. Its SMS Chat website widget can open a text conversation and gather contact details for follow-up. Businesses can request and collect secure payments through SMS using their own processor or Text Request's. API access, webhooks, and direct integrations include HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. Access options include web, Android and iOS apps, a Windows desktop app, a Mac web app, and a Chrome extension. Mobile apps omit P2P messaging, reports, integrations, and custom merge messages. Pricing is paid from $59.99/mo, with a 14-day trial. During the trial, texting is limited to the sales support number and verified phone number, and reviews, payments, integrations, and extra dashboards are excluded. Every plan includes ongoing in-house support; HIPAA-compliant accounts cost an additional $50/mo.