Text Request vs TXTPass

Text Request is business texting software that lets small businesses send messages from their business number. It supports SMS and MMS, two-way conversations, scheduled messages, reminders, and mass texting; Sequences arrange messages around a date important to customers. Its SMS Chat website widget can open a text conversation and gather contact details for follow-up. Businesses can request and collect secure payments through SMS using their own processor or Text Request's. API access, webhooks, and direct integrations include HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. Access options include web, Android and iOS apps, a Windows desktop app, a Mac web app, and a Chrome extension. Mobile apps omit P2P messaging, reports, integrations, and custom merge messages. Pricing is paid from $59.99/mo, with a 14-day trial. During the trial, texting is limited to the sales support number and verified phone number, and reviews, payments, integrations, and extra dashboards are excluded. Every plan includes ongoing in-house support; HIPAA-compliant accounts cost an additional $50/mo.

TXTPass is an SMS platform for nonprofits to contact donors, volunteers and supporters. It handles mass texts and scheduled outbound campaigns, as well as drip campaigns, keyword-triggered messages and customizable automatic replies. Event features include automated reminders, RSVP confirmations, attendance tracking and real-time updates. Surveys collect responses on a 1–5 scale and show averages and individual feedback. The site says users can import up to 100,000 guests. Integrations include Zoho CRM, Microsoft 365 and a Google Chrome extension; TXTPass also describes connections to business applications such as CRMs, ecommerce systems, scheduling tools and spreadsheets. The service is available on the web, Android, iOS and as an extension. Basic costs $9.99 per month, Standard is $19.99 per month, and Advanced is $29.99 per month; one-time credit options are listed at $15.00 per once and $25.00 per once. A free trial is available, but there is no free plan. Customers must obtain recipient consent and handle opt-ins, opt-outs and HELP replies. TXTPass is not HIPAA compliant and must not be used to store or transmit protected health information.