Thirdlane Business Communications Platform vs VitalPBX
Thirdlane Business Communications Platform
thirdlane.com
VitalPBX
vitalpbx.comSide by side
| Figure | Thirdlane Business Communications Platform | VitalPBX |
|---|---|---|
| Price from | — | $100/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 7 |
| Spec score · Business Phone Systems | 8.5 (#40) | 9.2 (#7) |
| Spec score · IP PBX Software | 8.0 (#9) | 8.9 (#2) |
| Auto attendant | Yes | Yes |
| Call routing | custom | custom |
| Deployment | Customers can run Thirdlane on their own infrastructure or have Thirdlane operate a multi-tenant platform for them. | The download page offers an ISO and installation guides for virtual machines, hardware, and VPS deployments. |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | California | Miami, Florida, United States |
| Integrations | Included CRM integrations named on the pricing page include Salesforce, HubSpot, Zoho, Dynamics 365, and Pipedrive. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Security | Security controls include role-based administration, identity-provider sign-in, encrypted credentials, configurable retention, and TLS/SRTP options where endpoints support them. | The feature comparison lists Firewall and Intrusion Detection across Community, Enterprise, Call Center, Multi-Tenant, and VitalPBX One. |
| Voicemail transcription | Yes | Yes |
Plans
Thirdlane Business Communications Platform
- Per concurrent calls (channels)Priced on request
- Per-seat (extensions)Priced on request
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
Thirdlane Business Communications Platform
Thirdlane Business Communications Platform has no write-up on Specifiction yet; its figures are above.
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.