TikaMobile CRM vs Zoho CRM
TikaMobile CRM
tikamobile.com
Zoho CRM
zoho.comSide by side
| Figure | TikaMobile CRM | Zoho CRM |
|---|---|---|
| Price from | — | $14/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 0 | 15 |
| Spec score · Healthcare CRM Software | 7.2 (#19) | 8.5 (#5) |
| AI | TikaAgenticAI offers an in-app assistant, an MCP server for compatible AI clients, and an insight analysis engine that queries live CRM services. | Zoho CRM's AI features provide recommendations, automate follow-ups, flag anomalies, predict outcomes, and decipher emails. |
| Founded | 2013 | 1996 |
| Headquarters | New York, New York, United States | Chennai, India |
| Integrations | The company says TikaCapital can operate standalone or integrate with existing CRM tools, including Veeva, Salesforce, and Siebel. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Purpose | TikaMobile combines CRM, business intelligence, and AI for life sciences field sales and medical teams. | Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance. |
| Security | TikaDiscover describes role-based, territory-scoped access, SSO/SAML, TLS 1.2+ in transit, AES-256 at rest, and SOC 2-ready infrastructure. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | The contact page lists [email protected] for support inquiries. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
TikaMobile CRM
TikaMobile CRM combines customer relationship management, business intelligence, and AI for life sciences field sales and medical teams. TikaMSL supports healthcare professional and key opinion leader engagement, medical information requests, approved materials, and related medical-affairs workflows. TikaDevice serves medical device and diagnostics sales teams with physician targeting, call planning, forecasting, opportunity tracking, inventory management, and case tracking. The commercial CRM includes patient-centric workflows and next-best-action insights, while TikaDiscover combines CRM engagement data with external scientific, clinical, and prescribing intelligence. The products can operate as a standalone CRM or alongside Salesforce, Veeva, or other CRM tools. TikaAgenticAI offers an in-app assistant, an MCP server for compatible AI clients, and an engine that queries live CRM services; the maker says tool calls apply role and territory restrictions based on the authenticated user's context. Mobile availability depends on the product: TikaDevice and TikaCapital are described as usable online and offline, while TikaMSL speaker and event data has a companion app. Platforms listed are Android, iOS, and web. Pricing is on request.
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.